Federal Work Study - Library Assistant

Careerwebsite; Boulder (CO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Tuition remission for employee and/or/

Employer retirement plan with matching

Health, dental, vision insurance

Job summary

Naropa University is seeking a Federal Work Study Library Assistant to provide excellent customer service and perform general library tasks on the Arapahoe Campus. You will assist patrons with materials, manage circulation, and support various library operations across campuses.

The role requires strong communication, reliability, and a willingness to learn; several branches may require shifts across a semester. This is a part-time work-study position with hourly pay.

Qualifications

• Student must be awarded work study hours by the Naropa Financial Aid office.
• High degree of emotional intelligence, integrity, critical thinking, and communication skills.
• Ability to create and maintain a positive team environment and behave professionally with everyone encountered in the course and scope of the job duties.
• Highly self-motivated and detail oriented.
• Good customer service/interpersonal skills; great communicator.
• Able to work with a team.
• Willing and able to cover unscheduled hours a few times a semester.
• Must be punctual, and able to commit to a semester-long schedule.
• Experience with computers and technology.
• Willingness to learn, and interest in all Naropa curricula to support knowledge of collection.
• Able to regularly work at/commute to multiple Naropa University campuses.
• All job candidates must be able to demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University for this job and the capacity to provide a rigorous clinical approach as evidenced in work, communication, collaboration styles, and other general workplace behaviors.

Responsibilities

• Creates and maintains a positive team environment and behaves professionally with everyone encountered in the course and scope of the job duties.
• Helps and communicates with patrons to find materials and resources, including but not limited to books, articles, recordings, etc.
• Performs all circulation functions accurately.
• Understands the library and university computer systems and platforms used to help library users.
• Places patron reservations for AV equipment.
• Troubleshoots AV, and computer network and printing issues with patrons.
• Helps patrons with basic research questions, knows when to refer to staff/librarians.
• Answers patron questions in person, over the phone, and via email and other web platforms.
• Maintains library order and organization, including basic cleaning of library areas.
• Shelves materials accurately using Library of Congress call numbers.
• Creates a professional and friendly library atmosphere, with a focus on customer service.
• Staffs at multiple library branches on different campuses.
• Helps all library staff with a wide variety of tasks and projects upon request.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Detail oriented

Punctuality

Problem solving

Technology literacy

Adaptability

Tools

Library systems

Job description

Position Title: Federal Work Study - Library Assistant

No. of Positions to Fill 5

Department/Program: Libraries & Archives 43000

Work Location: Arapahoe Campus

Reports to: Multiple Library Staff

FLSA Classification: Non-Exempt/Hourly

FTE: 5-20 hours per week

Compensation: $20.00 per hour

Application Deadline: 7/31 or until filled

Job Summary

The Library Assistant work study is responsible for providing quality customer service and performing general library tasks in person and through online platforms, with working knowledge of library policies and procedures.

Job Duties & Responsibilities

• Creates and maintains a positive team environment and behaves professionally with everyone encountered in the course and scope of the job duties.
• Helps and communicates with patrons to find materials and resources, including but not limited to books, articles, recordings, etc.
• Performs all circulation functions accurately.
• Understands the library and university computer systems and platforms used to help library users.
• Places patron reservations for AV equipment
• Troubleshoots AV, and computer network and printing issues with patrons.
• Helps patrons with basic research questions, knows when to refer to staff/librarians.
• Answers patron questions in person, over the phone, and via email and other web platforms.
• Maintains library order and organization, including basic cleaning of library areas.
• Shelves materials accurately using Library of Congress call numbers.
• Creates a professional and friendly library atmosphere, with a focus on customer service.
• Staffs at multiple library branches on different campuses.
• Helps all library staff with a wide variety of tasks and projects upon request.
• Other duties as assigned.

Required Qualifications

• Student must be awarded work study hours by the Naropa Financial Aid office.
• High degree of emotional intelligence, integrity, critical thinking, and communication skills.
• Ability to create and maintain a positive team environment and behave professionally with everyone encountered in the course and scope of the job duties.
• Highly self-motivated and detail oriented.
• Good customer service/interpersonal skills; great communicator.
• Able to work with a team.
• Willing and able to cover unscheduled hours a few times a semester.
• Must be punctual, and able to commit to a semester-long schedule.
• Experience with computers and technology.
• Willingness to learn, and interest in all Naropa curricula to support knowledge of collection.
• Able to regularly work at/commute to multiple Naropa University campuses.
• All job candidates must be able to demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University for this job and the capacity to provide a rigorous clinical approach as evidenced in work, communication, collaboration styles, and other general workplace behaviors.

Physical Requirements:

• Must be able to stand, walk and sit.
• Be able to lift/carry up to 25 pounds.
• Must be able to bend, kneel, crouch, crawl, reach above shoulder level.
• Must be able to engage in repetitive action.
• May be exposed to interruptions, distractions, heat, cold, dust, dampness and heights.

Naropa recognizes the following holidays throughout the year:

Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Fall Break, 4th Thursday and Friday in November, and Winter Break, the last two weeks in December encompassing the Christmas holiday as well as New Year's.

Naropa's health and welfare benefits include the following:

Naropa's health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, which includes up to 2.5% employer matching, and a variety of voluntary, employee-paid supplemental insurance plans.

A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week. Employees who work 20 - 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan, which includes up to 2.5% employer matching.

Employees who work fewer than 20 hours per week are eligible to participate in Naropa's retirement plan only, which includes up to 2.5% employer matching.

All regular full-time and part-time faculty and staff, including student workers, accrue sick leave benefits. Full-time and part-time staff positions accrue vacation and personal time. All leave accrual rates vary based on the position, hours worked, and years of service.

The University recognizes the importance of including its employees in its organizational mission and values and welcomes employees into the classroom to "touch the magic." Specifically, regular employees are provided generous tuition remission opportunities for themselves and their family members.

Naropa University participates in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP). CIC-TEP is a network of CIC colleges and universities willing to accept, tuition-free, students from families of full-time employees of other CIC participating institutions (full-time as designated by the employer/institution). Additional information can be found here: https://www.cic.edu/member-services/tuition-exchange-program.

Naropa University is an equal opportunity, non-discriminatory employer and Title IX is a federal civil rights law that prohibits gender discrimination, sexual harassment, sexual and relationship violence. This law applies to all students, faculty, and staff.