Library Assistant: Patron Services & Circulation

Austin Community College; Austin (TX); On-site; USD 48,000 - 51,000; Full time

Job summary

Austin Community College in Austin, TX is seeking an Assistant, Library to support circulation, patron assistance, and daily library operations. The role emphasizes accuracy, customer service, and teamwork in a dynamic, technology-driven environment.

The position requires basic library experience, a high school diploma, and comfort with multi-tasking across campus libraries. ACC offers a structured environment with expectations for reliability and confidentiality.

Qualifications

• Must be able to manage time and prioritize tasks.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.

Responsibilities

• Perform circulation desk duties and routine library procedures.
• Assist patrons with questions and updating patron records.
• Maintain and reconcile library fines and fees.
• Update and manage records for patrons, periodicals, and reserves.
• Conduct shelf reading, shelving, and inventory tasks.
• Troubleshoot copiers, printers, and security systems.

Skills

Time management

Communication

Organization & planning

Customer service

Problem solving

Confidentiality

Teamwork

Adaptability

Education

High school diploma

Associate degree or higher

Tools

Spreadsheet software

Word processing software

Database software

Presentation software

Automated library systems

Job description

Austin Community College in Austin, TX is seeking an Assistant, Library to support circulation, patron assistance, and daily library operations. The role emphasizes accuracy, customer service, and teamwork in a dynamic, technology-driven environment.

The position requires basic library experience, a high school diploma, and comfort with multi-tasking across campus libraries. ACC offers a structured environment with expectations for reliability and confidentiality.