Library Assistant III

Inside Higher Ed; Atlanta (GA); On-site; USD 39,200 - 47,100; Full time

Job summary

A higher education institution in Atlanta seeks a Library Assistant III to provide front-line support, maintain the library's collection, and supervise student employees. This role involves assisting patrons with inquiries, processing mail, and contributing to library projects. A high school diploma or GED with two years of related experience is required. The anticipated hiring range is $39,200 – $47,100, offering a dynamic environment to support educational resources.

Qualifications

• High school diploma or GED and two years of library, customer service, or office experience.
• A combination of education and related experience is acceptable.

Responsibilities

• Provide front‑line service desk support for library patrons.
• Recruit, train, and supervise student employees for library operations.
• Maintain the library’s physical collection and organization.
• Process daily incoming and outgoing mail and coordinate shipments.
• Assist with larger‑scale library projects and events.
• Participate in professional development and departmental activities.
• Perform other duties as assigned.

Education

High school diploma or GED

Two years of library, customer service, or office experience

Job description

The Georgia State University Library is located on six campuses throughout metro Atlanta, providing faculty and students with open, inviting educational facilities and an active online experience. The library welcomed more than 1.4 million visitors in the past year, serving as a valued partner in student success through extensive collections, innovative solutions, and outstanding assistance.

Library Assistant III

Location: Dunwoody Campus

Responsibilities

• Provide front‑line service desk support, including managing circulation functions, assisting with resource sharing and interlibrary loan transactions, and helping patrons with questions and access to library resources, while serving as the first point of contact for routine circulation issues.
• Recruit, train, and supervise student employees to ensure effective support for daily library operations.
• Maintain the library’s physical collection by ensuring its organization, presentation, and accessibility. Responsibilities include shifting materials, updating labels, shelf reading, and identifying items in need of repair or replacement, as well as monitoring stacks for overcrowding, mis‑shelved materials, and issues related to layout or signage.
• Process daily incoming and outgoing mail, including resource‑sharing deliveries and requests, and coordinate shipments requiring scheduled courier services. Coordinate surplus and recycling operations and serve as the campus contact for surplus pickups.
• Assist with larger‑scale library projects and events, including collection management initiatives and campus programming.
• Participate in professional development and departmental activities.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED and two years of library, customer service, or office experience; or a combination of education and related experience.

Anticipated Hiring Range: $39,200 – $47,100.