Library Assistant I — Circulation & Customer Service

Calcasieu Parish Public Library (company page); Moss Bluff (LA); Sur place; USD 14 000 - 20 000; Temps partiel

Résumé du poste

The Calcasieu Parish Public Library is seeking a part-time Moss Bluff Library Assistant I in Collection Management. You will perform routine library tasks including processing materials, circulation transactions, assisting patrons, and related duties to keep the branch running smoothly.

Ideal candidates have a high school diploma and basic knowledge of library operations, with strong customer service and communication skills.

Qualifications

• High School Diploma or equivalent.
• Knowledge of library principles, policies, and procedures.
• Knowledge of classification methods.
• Experience in a library setting is desirable.
• Ability to understand and execute oral and written instructions.
• Ability to communicate effectively and cooperate with others.
• Good public relations and interpersonal skills.
• Ability to perform basic email tasks.
• Ability to utilize a variety of library technologies, software and hardware.
• Ability to follow detailed, established procedures to maintain order.

Responsabilités

• Assumes responsibility for effective circulation services.
• Discharges and sorts returned materials.
• Efficiently and accurately shelves materials.
• Empties book drop.
• Reads assigned shelves.
• Processes magazines and newspapers.
• Receives and processes in-transit items for holds and shelving. Receives donated materials.
• Resolves issues with materials, including collection withdrawals and A/V errors.
• Assumes responsibility for effective branch services.
• Provides friendly and efficient customer service.
• May perform circulation transactions, including charging and discharging materials, registering new patrons, renewing materials, and collecting fines and fees.
• Handles patron complaints and concerns.
• May assist with branch programming.
• Creates a welcoming environment with frequent attention to branch orderliness and appearance.
• Assumes responsibility for engaging in learning and development activities.
• Continuously improves job skills through participation in various learning and training opportunities.
• Stays knowledgeable about library services, resources, activities, policies and procedures.
• Takes initiative to learn and develop technology skills.
• Maintains professional working relationships and effective communication with Library staff and patrons.
• Promotes the Library’s Core Values by modeling these values.
• Works efficiently individually and with a team to support the library’s mission.
• Communicates effectively using a variety of methods.
• Develops and maintains effective relationships with others to achieve common goals.
• Provides information and assistance as requested.
• Responds promptly and courteously to staff and patrons.
• Informs management of significant areas of concern.
• Assumes responsibility for related duties as required or assigned.
• Ensures library areas are clean, secure, and well maintained.
• Completes special projects as assigned.

Connaissances

Oral & written instructions

Communication & cooperation

Public relations & interpersonal

Email basics

Library technologies

Procedural follow-through

Formation

High School Diploma or equivalent

Outils

Library technologies

Description du poste

The Calcasieu Parish Public Library is seeking a part-time Moss Bluff Library Assistant I in Collection Management. You will perform routine library tasks including processing materials, circulation transactions, assisting patrons, and related duties to keep the branch running smoothly.

Ideal candidates have a high school diploma and basic knowledge of library operations, with strong customer service and communication skills.