Library Assistant I

City of North Liberty, Iowa; North Liberty (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

The City of North Liberty, Iowa library is seeking a service-oriented library aide to work at the information desk and assist with shelving and circulation tasks. You will help patrons locate materials, provide courteous customer service, and support library programs as needed.

Responsibilities include shelving, shelf-reading, assisting with technology, and processing materials. The role requires the ability to lift up to 20 pounds and work flexible hours, including evenings and weekends.

Qualifications

• Must be 16 years of age or older.
• Currently enrolled in or completed high school or equivalent.
• Ability to quickly learn library technology.
• Strong interpersonal skills with a diverse range of patrons.
• Flexibility to work evenings and weekends as needed.
• Physical ability to lift up to 20 pounds.

Responsibilities

• Shelve library materials in correct locations and maintain organized shelves.
• Interact with patrons at the information desk and assist with locating materials.
• Perform shelf-reading and ensure materials are in proper order.
• Assist patrons with library technology and basic computer tasks.
• Process and repair library materials as needed and assist with cataloging magazines and periodicals.
• Provide staff support for programs and services at the circulation desk as required.

Skills

Customer service

Interpersonal skills

Flexibility

Tech literacy

Attention to detail

Education

High school diploma or equivalent

Tools

Library catalog system

Job description

Under the direction of the Assistant Library Director, the primary responsibilities of this position include shelving library materials accurately and working at the information desk as assigned. This position performs front line tasks related to circulation of library materials and patron customer service, including helping patrons locate library materials. The position provides consistent, courteous and sincere customer service to patrons and library staff at all times.

• Shelve library materials in the correct location.
• Interact with and assist patrons in a sincere and consistent manner.
• Perform shelf-reading accurately.
• Work at the circulation desk as assigned.
• Accurately enter patron information into the computer system.
• Assist patrons with library technology.
• Assist patrons in the use of the library and finding materials.
• Process and repair library materials as needed.
• Catalog magazines and periodicals as needed.
• Repair and clean damaged A/V material.
• Provide staff support for programs and services, including circulation desk, as needed.

• Must be 16 years of age or older.
• Must be currently enrolled in or have completed high school education or its equivalent.
• Ability to quickly learn and utilize current library technology.
• Strong interpersonal skills with the ability to relate to a diverse range of people.
• Capability to adapt to challenging or difficult situations.
• Flexibility to work a variety of hours, including evenings and weekends as needed.

Physical, Mental, & Environmental Requirements

Position requires light work with the ability to lift up to 20 pounds. Climbing, pulling, kneeling, stooping, fingering, crawling, crouching, feeling, standing, reaching, hearing, pushing, walking, balancing, lifting, grasping, talking, and repetitive motion is required on a regular basis. Visual and aural perception must be sufficient to operate a variety of office equipment and to communicate effectively with members of the public. Must be functionally literate in written and spoken English and be able to follow written and oral instructions. Position requires exposure to environmental conditions.