Library Assistant for Microforms and Government Information

The Pennsylvania State University; University Park (PA, TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Library Support professional to join their team. This role focuses on providing exceptional research and reference assistance to library users, particularly in Microforms and Government Information. The ideal candidate will thrive in a public service environment, demonstrating a commitment to diversity and excellent communication skills. Responsibilities include assisting patrons, managing library databases, and supporting various projects. Join a vibrant community that values diversity and is dedicated to fostering an inclusive environment for all.

Qualifications

• Experience in a public service environment, strong focus on customer service.
• High reliability and interest in library research and information literacy.

Responsibilities

• Provide research and reference assistance to library users.
• Assist with library databases, troubleshoot equipment, and support projects.

Skills

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Information Literacy

Job description

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student): Please login to Workday to complete the internal application process. Do not apply here; apply internally through Workday.
• CURRENT PENN STATE STUDENT (not previously employed at the university) seeking employment: Please login to Workday to complete the student application process. Do not apply here; apply internally through Workday.
• Non-employees and non-students: Please click "Apply" and complete the external application process.

Note: Approval of remote and hybrid work is not guaranteed, regardless of work location. For more information on remote work at Penn State, see the Notice to Out of State Applicants.

JOB DESCRIPTION AND REQUIREMENTS

The Pennsylvania State University is seeking to hire a Library Support position.

The Information Assistant provides research and reference assistance to library users, focusing on Microforms and Government Information. This public service role involves assisting walk-up, telephone, and remote library users, with training in Microforms and Government Information resources. Responsibilities include supporting research needs, assisting with library databases and electronic services, advising on policies, troubleshooting equipment, opening and closing the library, greeting patrons, participating in training, attending meetings, and supporting projects.

This position is based at the University Park campus and requires dependability and punctuality. A resume and cover letter are required for consideration.

Desired Qualities in Candidates

• Commitment to diversity
• Experience in a public service environment, such as a library, with a strong focus on customer service
• Excellent interpersonal, oral, and written communication skills, with a strong command of English
• High reliability and interest in library research, information literacy, and supporting research and information needs of students and faculty

Institutional Commitment

Penn State values diversity, equity, inclusion, and sustainability, fostering a culture that supports individual uniqueness and inclusion. We believe diversity enhances our educational and societal contributions and are dedicated to ensuring an inclusive environment.

Campus Security and Employment Policies

In accordance with the Jeanne Clery Act and Pennsylvania law, Penn State publishes an annual security report, available for review. Employment requires successful background checks.

Equal Opportunity Statement

Penn State is an equal opportunity employer, committed to providing employment opportunities without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For assistance due to disability, contact 814-865-1473.

Additional policies and legal notices are available on our website.