Library Assistant

Sebts; Wake Forest, Northern (NC, KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

SEBTS Library Assistant provides excellent customer service across Circulation, Floor, and Reference, greeting patrons and helping with circulation tasks.

You will shelve, straighten, and shelf read the collections, assist with research at the Reference Desk, and guide patrons to useful resources and materials. Strong communication and teamwork are essential.

Qualifications

• This position is restricted to current SEBTS students and spouses of SEBTS students.
• Excellent interpersonal and communication skills.
• Ability to work well as a team.

Responsibilities

• Staff the Circulation Desk by welcoming patrons in a friendly manner, assisting patrons with circulation functions, and engaging with patrons in a winsome manner.
• Maintains the circulating and reference library collections by shelving, straightening, and shelf reading.
• Assists patrons at the Reference Desk by guiding them with research, teaching them how to use library resources, and helping them locate helpful research materials.

Skills

Interpersonal communication

Teamwork

Customer service

Microsoft Word

Research skills

Organizational skills

Stress management

Tools

Microsoft Word

Job description

The Library Assistant is responsible for providing excellent customer service to the Southeastern community in three public service areas of the library: Circulation, Floor, and Reference.

• Staffs the Circulation Desk by welcoming patrons in a friendly manner, assisting patrons with circulation functions, and engaging with patrons in a winsome manner.
• Maintains the circulating and reference library collections by shelving, straightening, and shelf reading.
• Assists patrons at the Reference Desk by guiding them with research, teaching them how to use library resources, and helping them locate helpful research materials.

Qualifications

Required:

• This position is restricted to current SEBTS students and spouses of SEBTS students
• Excellent interpersonal and communication skills
• Ability to work well as a team

Preferred:

• One year library/customer service experience
• Basic computer knowledge (eg. Microsoft Word)
• Strong organizational skills and attention to detail
• Knowledge of basic research skills
• Ability to relate well to people in stressful situations