Library Assistant

Pasco County; Odessa (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Pasco County is seeking a Library Assistant to support paraprofessional library work across several service areas, including circulation, youth services, and public inquiries. The role involves handling phones, assisting patrons, managing the automated circulation desk, and performing bibliographic tasks under supervision.

The position requires high school graduation and at least one year of customer service experience with the public, plus strong computer skills.

Qualifications

• Graduation from high school or equivalent diploma.
• 1 year of customer service experience with frequent public contact.
• Experience operating a personal computer and related software.

Responsibilities

• Answer telephone calls and direct them.
• Assist citizens with in-person inquiries.
• Maintain and operate branch automated circulation desk.
• Provide reference, programming, outreach and public services support.
• Sort, process and shelve library materials.
• Prepare circulation and financial reports.

Skills

Knowledge of library services

Customer service

Communication skills

Computer literacy

Teamwork

Ability to lift 35 pounds

Education

High school diploma

Tools

Library software

Job description

JOIN OUR TEAM AS A LIBRARY ASSISTANT

Paraprofessional library work assisting in one or more of the service areas in the County library system. Employees assigned to a position in this classification may work in areas such as system-wide services, interlibrary loan, public services, youth/children's services, circulation, supplies and materials or other areas of the County library system.

Answers telephone calls and directs them accordingly. Receives requests for information. Assists citizens with in-person inquiries. Resolves questions and problems. Maintains the operation of the branch automated circulation desk according to established procedures. Performs all circulation duties related to automated circulation desk operation. Provides reference, programming, outreach, and public services work under the direction of a professional librarian. Conducts bibliographic research and processes library material. Locates correct bibliographic records for items to be converted. Proofreads for accuracy and assigns identifying machine-readable label to item. Shelves books and reads shelves. Maintains records of fines and fees. Deposits money as required. Sorts, processes, and distributes incoming and outgoing mail. Maintains orderly flow of returned materials. Prepares and files circulation, financial, and other reports. Occasionally, requires lifting, moving, pushing, and pulling heavy objects weighing up to 35lbs. Performs related work as required.

• Knowledge of the services and operations of the library system.
• Knowledge of standard library clerical methods and practices.
• Some knowledge of library circulation policies and procedures.
• Ability to learn and apply complex automated procedures and to utilize computer equipment, software, and new technologies in performance of day-to-day work.
• Ability to understand and follow complex oral and written instructions and manuals, and to apply such instruction to work situations.
• Ability to learn and apply complex policies and procedures, and make decisions within the framework of the stated policies and procedures.
• Ability to communicate effectively with coworkers, supervisors, vendors, and the public in both oral and written format.
• Ability to interpret circulation policies and procedures to the public.
• Ability to utilize business mathematics and business English.
• Ability to work without close supervision.
• Ability to use judgment in performing library duties.
• Ability to lift and/or move up to 35 pounds and push or pull heavy objects.

PHYSICAL SKILLS/WORKING CONDITIONS

Ability to lift and/or move up to 35 pounds and push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to life and/or move excessively heavy objects. Requires frequent standing, walking, reaching and stooping. Ability to communicate effectively using verbal, written and visual communication. Must be able to work evenings and weekends.

EDUCATION, TRAINING AND EXPERIENCE

Graduation from high school or possession of an acceptable equivalency diploma. One (1) year of experience in customer service duties involving frequent contact with the public or vendors as well as performing clerical duties. Experience in the operation of a personal computer and related software required. Experience in libraries preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS

Must possess a valid Florida driver's license.

ADA STATEMENT

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE

Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES

All employees will be required to work before, during, or after and emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location or work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE

Under Section 295.07, F.S., Chapter SSA-7, Pasco County BOCC provides to Veterans that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021