Permitting Technician

Pasco County, FL; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Pasco County is seeking a Permitting Technician I to handle clerical, technical, and customer service tasks related to permit applications for development. You will communicate professionally via telephone, in person, in writing, and online, while reviewing and processing permits in accordance with county policies.

The role requires a high school diploma and about one year of experience in regulatory services or permitting, plus a year in customer service with frequent public contact.

Qualifications

• Graduation from high school or equivalent.
• One year of experience in an organization providing regulatory services involving permitting, licensing, or inspections.
• One year of customer service duties involving frequent public contact.

Responsibilities

• Review permit applications and provide customer service in person, by phone, and online.
• Research reference files using computer systems.
• Interpret construction plans, deeds, and site plans as part of application review.

Skills

Office basics

Computer skills

Policy knowledge

Construction familiarity

Plans interpretation

Permit review/customer service

Decision making

Basic computer operations

Education

High school diploma

Regulatory/permits experience

Customer service experience

Job description

JOIN OUR TEAM AS A PERMITTING TECHNICIAN I

This role involves responsible clerical, technical, and customer service work concerning the review of permit applications for development within Pasco County. Provides a professional and courteous response via telephone, in person, in writing and on-line.

• Knowledge of general office practices and procedures.
• Ability to use computer systems in researching reference files.
• Knowledge of Pasco County's policies and procedures concerning application review and permit issuance.
• Familiarity with the construction trades and real estate.
• Ability to interpret construction plans, deeds, and site plans.
• Ability to answer questions and review permit applications in a customer service environment.
• Ability to make decisions and work without close supervision.
• Ability to operate a personal computer, calculator and other office equipment.

PHYSICAL SKILLS/WORKING CONDITIONS

Ability to communicate effectively using verbal, written, and visual communication.

*Note: Upon staffing shortages employee must be prepared to work in one of the other outer offices and provide their own transportation. Also, upon Emergency Operations Center Activation, employees must be prepared to work additional hours and job duties

EDUCATION, TRAINING AND EXPERIENCE

Graduation from high school or possession of an acceptable equivalency diploma. One (1) year of experience in an organization providing regulatory services involving permitting, licensing, or inspections, or in permit obtainment services involving regulatory agencies. One (1) year of experience in customer service duties involving frequent public contact.

LICENSES, CERTIFICATIONS OR REGISTRATIONS

Must possess a valid Florida driver's license. Notary public or ability to obtain commission as a notary public within nine (9) months from the date of hire is preferred.

ADA STATEMENT

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE

Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES

All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE

Under Section 295.07, F.S., Chapter 55A-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021