Library Assistant

Columbia; North Augusta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Columbia County Library is seeking a librarian assistant to provide high-quality service to patrons, assist with research, and support daily library operations. The role includes helping patrons locate materials, answering questions, and guiding them to appropriate resources.

Responsibilities include issuing library cards, processing reserves, and maintaining circulation records while promoting library programs.

Qualifications

• Masters in Library Science is preferred but not required.
• Experience with reference services and assisting patrons is expected.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide high-quality customer service to patrons in person and by phone.
• Assist patrons with locating information, accessing materials, and using library resources.
• Issue library cards, process reserves, and maintain circulation records.
• Create displays to promote library resources and programs.
• Stay informed about current trends in library reference services.

Skills

Public speaking

Oral & written communication

Patron service

Information retrieval

Education

Master's Degree in Library Science

Bachelor's degree

Job description

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This position is responsible for consistently and actively providing high-quality service to all patrons, as well as promoting an accommodating, welcoming library environment. The position provides research assistance, using in-depth specialized subject expertise. The incumbent is also responsible for certain additional clerical functions that are vital to successful library operation.

Guidelines consist of the library branch manual, the county personnel manual, relevant county procedures, and supervisor’s instructions. Guidelines require judgement, selection and interpretation in application.

Contacts are typically with people or organizations in the community which utilize services of the library. Contacts are also with fellow employees in the library system.

Employee performs tasks while intermittently standing, sitting, or walking. Employe often has to reach, bend, or crouch in order to access materials. Employee must frequently lift light (lessthan 24 pounds) and must occasionally lift heavy (25-50 pounds) objects. Employee must possess manual dexterity.

ESSENTIAL DUTIES

• Perform circulation functions including checking in and out library materials, renewing library materials, processing reserve materials and routing materials to other libraries and collecting fines and fees.
• Registers new patrons by reviewing application forms and issuing or replacing library cards.
• Responds to standard questions regarding library services and policies both in the library and on the telephone; direct patrons to appropriate areas and departments.
• Maintains reserve shelf and notifies patrons when books are available.
• Resolves minor patron problems in conformity with library procedures and policies.
• Process returns and payments; maintain records of collection activity.
• Instructs patrons in the use of various library tools such as indexes, bibliographies, standard reference books, as well as computerized databases, e-audio books, e-books, and the internet.
• Assists library patrons in locating information and selecting materials, including reader’s advisory service.
• Maintains awareness of current trends in library reference services by attending workshops and reading professional journals.
• Answers reference information questions and communicates effectively with patron in person, via telephone and via written word.
• Creates displays to enhance the library experience and to promote use of library resources.
• Mends books promptly and effectively using methods as trained.
• Performs other duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of library collections, books and literature in general, standard reference sources and online information databases.
• Knowledge of cataloging system.
• Knowledge of state and county guidelines relevant to the operation of county libraries.
• Knowledge of library-specific and word processing software internet searching and use of personal computer.
• Knowledge of certain bookkeeping principles.
• Skill in oral and written communication and public speaking.
• Skill in dealing with patrons tactfully.
• Skill in using standard office equipment, including computers, calculators, photocopiers, etc.

DESIRABLE TRAINING AND EXPERIENCE

A Masters Degree in Library Science from a college or university accredited by the American Library Association is preferred but not required. Knowledge and level of competency commonly associated with completion of specialized training in the field of work in addition to basic skills typically associated with a baccalaureate degree from an accredited college or university. Experience sufficient to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having a similar position for three to five years. Possession of or the ability to readily obtain a valid driver’s license.

A combination of education and/or work experience may be substituted for minimum requirements.