Library Assistant

Milton Library; Milton (Northumberland County); On-site; USD 42,000 - 64,000; Full time

Job summary

Milton Library is seeking a Library Assistant to support maintenance and desk duties, including coordinating with vendors, calling electricians, and assisting with programming. The role emphasizes organization, communication, and customer service in a community library setting.

You will manage tasks around the building, source quotes, help with programs and events, and work with staff to ensure a safe, clean, welcoming space for patrons and visitors.

Qualifications

• High school diploma or equivalent.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to prioritize multiple tasks and meet deadlines with minimal supervision.
• Proficiency with Google Workspace (Gmail, Docs, Sheets, etc.) and basic computer applications.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong customer service skills and ability to work effectively with the public.
• Ability to work collaboratively as part of a team while also working independently.
• Valid driver's license and reliable transportation preferred for obtaining supplies or meeting with vendors.
• Ability to lift heavy equipment as needed, climb ladders, and perform routine maintenance and custodial tasks.

Responsibilities

• Coordinate projects on behalf of the director and monitor progress
• Support strategic initiatives by conducting basic research or analysis
• Build and maintain strong relationships with businesses, partners, and staff

Skills

Time management

Communication

Customer service

Teamwork

Vendor coordination

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Job Overview:

The Library Assistant will assist the library with maintenance responsibilities (including but not limited to calling electricians, elevator repair, etc.) and covering desk duties (including but not limited to checking in materials, making phone calls, making copies, assisting with programming, etc.).

Responsibilities and Duties:

• Coordinate projects on behalf of the director and monitor progress
• Support strategic initiatives by conducting basic research or analysis
• Build and maintain strong relationships with businesses, partners, and staff

Main Tasks/Objectives

• Receive quotes from local companies for tasks that need to be completed around the library (HVAC, Boiler, Roof, Elevator, etc.)
• Complete Maintenance projects around the library (including but not limited to painting, shelf repair, book repair, changing lights, landscaping, etc.)
• Conduct organizational deep cleaning on a regular basis
• Assist director and staff prep/conduct programs and events as needed

Required Qualifications

• High school diploma or equivalent.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to prioritize multiple tasks and meet deadlines with minimal supervision.
• Proficiency with Google Workspace (Gmail, Docs, Sheets, etc.) and basic computer applications.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong customer service skills and ability to work effectively with the public.
• Ability to work collaboratively as part of a team while also working independently.
• Valid driver's license and reliable transportation preferred for obtaining supplies or meeting with vendors.
• Ability to lift heavy equipment as needed, climb ladders, and perform routine maintenance and custodial tasks.

Preferred Qualifications

• Previous experience working in a library, office, nonprofit, or customer service environment.
• Experience coordinating vendors, maintenance projects, or facilities-related tasks.
• Basic handyman or maintenance skills, including painting, minor repairs, and assembling furniture or shelving.
• Experience planning or assisting with community programs or events.
• Familiarity with library circulation systems or willingness to learn.

Desired Knowledge, Skills, and Abilities

• Strong attention to detail and follow-through.
• Ability to communicate professionally with contractors, vendors, and community partners.
• Problem-solving skills with the ability to identify maintenance issues and recommend solutions.
• Ability to exercise sound judgment and make decisions within established policies.
• Willingness to learn new technologies and procedures.
• Flexibility to adapt to changing priorities and assist in multiple areas of library operations.
• Commitment to providing welcoming, inclusive, and courteous service to all library patrons.
• Ability to maintain the appearance, safety, and cleanliness of library facilities.