Library Assistant

3M HEALTHCARE; Coral Gables (FL); On-site; USD 20,664 - 30,307; Full time

Job summary

The University of Miami's Richter Library in Coral Gables seeks a Library Assistant to provide front-line service at the Access desk and help patrons locate materials.

You will supervise student staff, support building operations, manage accounts and fines, and coordinate with the Learning Commons and other library services to maintain a scholarly, welcoming environment.

Qualifications

• High school diploma or equivalent; 1 year of relevant work experience or 2 years of related experience.
• Typing speed of at least 25 words per minute.
• Proficiency with Microsoft Office (Word, Excel, Outlook) required.
• Experience with Ex Libris Alma/Primo preferred.
• Strong written and oral communication and customer service skills.

Responsibilities

• Provide customer service at the Access desk and assist patrons.
• Supervise student staff and coordinate referrals to Learning Commons.
• Open/close duties and oversee building operations.
• Check in/out, renewals, ILL, and Reserve materials.
• Monitor policies, fines, and patron accounts.
• Attend departmental meetings and participate in committees.

Skills

Customer service

Communication skills

Typing 25 wpm

Physical ability

Experience in libraries

Education

High school diploma or equivalent

Two years of college preferred

Tools

Microsoft Office

Ex Libris Alma/Primo

Job description

Position Overview

Library Assistant – Coral Gables, FL. Full‑time role at Richter Library, University of Miami.

Responsibilities

• Provide customer service at the Access desk, assisting patrons with services and locating library materials.
• Supervise student staff and coordinate referrals to the Learning Commons and other library services.
• Serve as contact for staff and patron problem resolution and oversee building operations, including opening and closing duties.
• Maintain safe building conditions and consistent customer service, resolving patron account issues.
• Assist the night supervisor in maintaining a scholarly atmosphere; may assume responsibility for opening or closing the library and overall building duties.
• Oversee specific collection areas, such as New Books, when assigned.
• Perform scheduling and staffing coordination with the Access Services Manager.
• Check in/out, renew library, ILL, and Reserve materials; maintain headcounts and paging workflow.
• Issue and update library patron permits/passes and Temporary CaneIDs.
• Answer circulation procedure questions and manage patron accounts, records, and transactions.
• Monitor library entrance and public areas to enforce policies and handle fines, encumbrances, claims, etc.
• Assist with stacks maintenance, UML location & processing duties, and inventory processes.
• Perform searches, deliver and retrieve library materials from all lending locations.
• Communicate effectively with university staff, faculty, and administrators and attend departmental meetings.
• Participate in library committees, task forces, and other assigned duties.

Hours

Tues‑Thu: 12:00pm –8:00pm; Fri‑Sat: 2:00pm –10:00pm; subject to change to meet department needs and library operating hours.

Qualifications

• High school graduate or equivalent; one year of relevant work experience, or two years of related experience or two years of college preferred.
• Typing skills of at least 25 words per minute.
• Proficiency in Microsoft Office (Word, Excel, Outlook) required.
• Fluency with Ex Libris Alma/Primo library systems or analogous systems preferred.
• Strong written and oral communication skills; demonstrated customer service skills.
• Physical capability to lift 30pounds, push 50+ pounds, and reach while on a stool.
• Experience with maintenance of library collections is a plus.
• Any relevant education, certifications, or work experience may be considered.

Legal Statement

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time; Employee Type: Staff.