Library Assistant

Georgia Public Library Service; Atlanta (GA); On-site; USD 38,000 - 69,000; Full time

Job summary

A leading library service in Fulton County is looking for a Library Assistant to provide excellent customer service and support multiple library functions. The ideal candidate will possess a high school diploma or GED, with strong communication skills and customer service experience. This role involves assisting patrons, managing library materials, and performing various clerical duties within the library setting.

Benefits

Health Benefits

Retirement Plan

Professional Development Opportunities

Qualifications

• High School Diploma or GED required.
• Associates Degree preferred.
• One year experience in customer service.

Responsibilities

• Assists patrons with library services and electronic resources.
• Checks library materials in/out and assesses fines.
• Performs general tasks related to library operations.

Skills

Customer Service

Problem Solving

Education

High School Diploma or GED

Associates Degree (preferred)

Job description

LIBRARY ASSISTANT
Salary
$38,000.00 – $68,870.00 Annually

Location
VARIOUS LOCATIONS IN FULTON COUNTY, GA

Job Type
LIBRARY

Department
LIBRARY

Opening Date
06/18/2025
Closing Date
6/24/2025 11:59 PM Eastern
Max Number of Applicants
150
Pay Grade:
6

Description
Benefits
Questions
UNCLASSIFIEDVACANCIES IN THE FULTON PUBLIC LIBRARY SYSTEM

LIBRARY BRANCH LOCATIONS:
PEACHTREE LIBRARY
AUBURN AVENUE RESEARCH LIBRARY

DUTIES ARE BASED ON AREA OF ASSIGNMENT

Minimum Qualifications:
High School Diploma or GED required, Associates Degree preferred; supplemented by one year of work experience in customer service; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required:None.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Examination:
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

All applications must be completed in full before they are submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. Additional information will not be accepted after applications are received by the Personnel Department.

Purpose of Classification:
The purpose of this classification is to provide customer service and other assistance to patrons within the Library System. Responsibilities include assisting patrons with routine service, service and electronic resources/databases, checking materials in/out, processing library card applications and book/material requests, sorting/locating materials, maintaining supplies, and assisting with collection maintenance activities.

Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Provides customer service to patrons and the public: shelves library materials, conducts routine reading of shelves, and maintains shelf order of materials; greets visitors and directs to areas of library; provides mandatory Voter Registration assistance and information related to library services, fees, procedures, city information/directions, or other issues; assists patrons with self-check machines, electronic resources, databases and library services; researches book titles, book availability, patron records, or related information; reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues; and assists patrons with use of copy machine and maintains adequate supply of copy paper in paper trays.

Staffs circulation desk: checks library materials in/out; assesses and clears fines; operates the library’s automated circulation system to charge, discharge, and renew books; processes or locates holds upon request; retrieves books from book drop; inspects materials for damage and withdraws materials in need of repair from circulation; inspects identification prior to shelving; routes books to other locations as appropriate; and sorts/arranges materials on book carts for shelving.

Collects and records money in payment of fines, fees, book sales, or other library services; writes receipts; removes fine data from computer system; and counts revenues/ balances with receipts.

Maintains and assembles and outreach promotional materials, including bookmarks, brochures, bulletins, forms, giveaways, and/or procedural books.

Maintains supplies for assigned area: monitors inventory levels of library supplies; initiates requests for new or replacement materials.

Repairs/mends damaged books/materials; determines best technique for repair work; and routes unrepairable items to discard.

Performs general tasks related to library operations, which may include changing due date stamps/label guns, recording door statistics, maintaining supply of pens for patron use, moving book carts, turning equipment on/off, checking patrons’ items when alarm has sounded, and maintaining general appearance of library.

Answers incoming telephone calls, and responds to customer inquiries, and serves as a switchboard operator as required.

Receives, opens and distributes incoming mail; prepares outgoing mail

Operates a computer to enter, retrieve, review or modify data; utilizes database or other software programs.

Communicates with supervisor, employees, volunteers, library patrons, community organizations, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems; works at least one late evening at a Library facility and some weekends. Position can be reassigned based on the needs of the department.

Additional Functions:
Performs other duties as assigned.

Performance Aptitudes:
Data Utilization:Requires the ability to determine, calculate, tabulate, or summarize data/information, following a prescribed plan requiring the exercise of some judgment. Includes performing subsequent actions in relation to these computational operations.

Human Interaction:Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization:Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude:Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude:Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning:Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning:Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Physical Ability:Physical requirement of standing, walking, lifting, carrying, climbing, kneeling, reaching, pushing, pulling, fingering, grasping, talking, hearing and seeing. Requires medium work of exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics,disability or sexual orientation.

Employer
Fulton County
Address
141 Pryor Street
Suite 3030
Atlanta, Georgia, 30303
Phone
[phone]

Website
http://www.fultoncountyga.gov