Library Aide, Peabody Institute Library (Peabody)

Massachusetts Board of Library Commissioners; Peabody (MA); On-site; USD 24,000 - 34,000; Part time

Job summary

Peabody Institute Library seeks a Library Aide to support three busy locations with customer service, circulation, and basic information services. The role includes assisting with technology help, shelving, interlibrary loans, and supporting programs, in a part-time schedule averaging 14 hours weekly with one evening per week and alternating Saturdays.

The ideal candidate will have strong communication skills, be comfortable with Microsoft Office, and provide friendly patron assistance.

Qualifications

• Outstanding customer service and organizational skills are required.
• Comfort with computers and Microsoft Office and providing tech help to patrons.
• Excellent verbal and written communication skills required.

Responsibilities

• Provide customer service to patrons at three library locations.
• Handle circulation and basic information services.
• Assist with computer and technology help for patrons.
• Shelve materials and process interlibrary loans as needed.
• Support programming and perform clerical/organizational tasks.

Skills

Customer service

Organizational skills

Computers & MS Office

Technology help

Verbal communication

Written communication

Tools

Microsoft Office

Job description

Library Aide, Peabody Institute Library (Peabody)

Under the direction of the Assistant Director and Senior Branch Librarians, the Library Aide provides customer service to patrons in 3 busy Public Library locations. Duties include circulation and basic information services, computer and technology help, shelving materials, processing interlibrary loans, programming support and other clerical and organizational tasks to support the mission of the Peabody Institute Library. This is a part-time position averaging 14 hours per week, including one evening per week, alternating Saturdays, and a seasonal (non-summer) Sunday rotation (approximately every fifth Sunday). This position will be regularly scheduled at all 3 Library locations during each week. Possible additional evening & weekend shift coverage may be necessary.

Qualifications

Ideal candidates will possess outstanding customer service and organizational skills and be familiar with computers, Microsoft Office and general technology. Ideal candidates will be comfortable offering computer and technology help to patrons. Vision must be sufficient to meet job obligations and hearing must be sufficient for accuracy in phone communication and customer service skills. Excellent verbal and written communication skills required.

The City of Peabody is an EOE.

Full/Part Time

Part Time

Education

NA

Salary

$21.22/hour

Closing Date

11/20/26