Library Aide

Augusta Correctional Center; Verona (VA); Vor Ort; USD 16.000 - 23.000; Teilzeit

Zusammenfassung

Augusta County Library in Fishersville is seeking a part-time Library Aide to deliver friendly, accurate service, assist patrons at desks, and handle materials quickly and correctly.

The role includes circulation, shelving, basic technology help, program support, and adherence to library policies; candidates must learn the integrated system and be available for Saturday shifts. The position is on-site.

Qualifikationen

• High school diploma or equivalent. Prior customer-service or clerical work preferred but not required.
• Ability to learn library procedures, circulation practices, and shelving systems.
• Willingness to assist patrons with technology and use of digital resources.

Aufgaben

• Welcome patrons and provide courteous service at public service desks.
• Check materials in/out, process holds, and assist with library cards.
• Shelve materials accurately and perform routine processing of new items.
• Assist with opening/closing procedures and program support.
• Complete routine filing and data entry, follow library policies.

Kenntnisse

Customer service

Public library procedures

Shelving accuracy

Technology assistance

Data entry

Teamwork

Ausbildung

High school diploma

Tools

Integrated library system

Email / office tech

Public computers / printers / scanners

Jobbeschreibung

At Augusta County Library, we take the time to listen, build trust, and work together to connect people with the information and support they need. Whether that means technology help, finding the right book, connecting someone to local services, or simply being a welcoming place to land, our staff plays a direct role in strengthening the community we all call home—and we’re looking to add to that team.

The Library Aide helps create a welcoming, organized library through excellent customer service and accurate handling of library materials. The position specializes in assisting patrons at public service desks and returning materials to the shelves promptly and in the correct order.

Library Aides also perform a variety of daily support duties, including circulation, book-drop processing, basic technology assistance, materials processing, collection maintenance, and support for library programs and projects. Work is performed under regular supervision and follows established library policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service and Circulation

• Welcome patrons and provide courteous, equitable, and helpful service in person, by telephone, and by email.
• Check library materials in and out, process holds, register patrons for library cards, and assist with routine account questions.
• Help patrons locate materials and use the library catalog, eBooks and other digital resources, public computers, printers, copiers, and scanners.
• Answer routine questions about library collections, services, programs, and policies, and refer those requiring additional expertise to the appropriate staff member.
• Protect patron privacy and confidentiality and help maintain a welcoming, safe, and orderly public service environment.

  Shelving and Materials Handling

  • Empty book drops; sort, check in, and place returned materials on book carts.
  • Shelve materials accurately and promptly, and shelf-read, shift, and straighten collections to keep materials in proper order.
  • Search for missing items and retrieve materials from shelves using assigned reports or lists.
  • Perform routine processing of new materials and periodicals and identify damaged items and handle them according to established procedures.

General Library Support

• Assist with opening and closing procedures when assigned.
• Support library programs and projects through room setup, material preparation, cleanup, and other assigned tasks.
• Complete routine filing, data entry, and recordkeeping.
• Work cooperatively with staff throughout the library system, participate in training, and adapt to changes in library technology and procedures.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of, or ability to learn, public library procedures, circulation practices, and shelving systems, including arranging materials accurately in alphabetical, numerical, chronological, and Dewey Decimal order.
• Ability to learn and accurately use an integrated library system, along with email, computers, printers, copiers, scanners, and standard office technology.
• Strong customer-service skills and the ability to interact tactfully with patrons of all ages and backgrounds.
• Ability to follow oral and written instructions and to perform detailed, repetitive tasks accurately while managing interruptions and changing priorities.
• Ability to communicate clearly and courteously and to work both independently and as part of a team.
• Dependability, sound judgment, and a commitment to respectful and welcoming service.

EDUCATION AND EXPERIENCE

Any combination of education and experience equivalent to graduation from high school may be considered. Previous customer-service, retail, clerical, volunteer, or public library experience is preferred but not required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Regularly stand and walk for extended periods, with intermittent sitting at a public service desk or computer workstation.
• Frequently reach, bend, stoop, kneel, and turn while retrieving and shelving materials from floor level to above shoulder height, using an approved step stool when necessary.
• Perform repetitive hand and finger movements while sorting, shelving, keyboarding, scanning, and processing materials.
• Occasionally lift and carry up to 25 pounds, and push and maneuver loaded book carts.
• Read call numbers, labels, barcodes, fine print, and computer screens.
• Work in an indoor public library environment with moderate noise, frequent interruptions, and regular public interaction.

These demands describe activities commonly associated with the essential functions of the position and are not qualification standards. Augusta County provides reasonable accommodations to qualified individuals as required by applicable law.

HOURS

This is a part-time, 20-hours per week position. This position is scheduled to work every Saturday. Candidates must be available for this schedule. Remaining hours may include daytime and evening shifts, Monday through Friday, based on library operating and coverage needs. Staffing hours at the Fishersville Branch are Monday through Saturday, 8:30AM to 8:00PM. The position is on-site and in-person.

HOURLY WAGE

$13.99/hour

Completed application, resume and cover letter must be received in the Human Resources Office by November 16, 2026, by 5 p.m.

The County is an Equal Opportunity Employer.