Librarian - Specialized Services - Orono

State of Maine; Orono (ME); Hybrid; USD 58,000 - 82,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Holidays

Parental leave

Job summary

The Maine State Library in Orono seeks a Librarian – Specialized Services to support statewide online library resources, including MILS, Minerva, and MaineCat. You will provide first-level technical and customer support and collaborate with libraries across the state.

Required is a Master’s in Library Science and at least two years of professional library work; knowledge of library systems and ability to communicate clearly with staff and the public.

Qualifications

• Master’s Degree in Library Science and two years of professional library experience in the field of specialization.
• Or an acceptable equivalent combination of related experience and/or training.

Responsibilities

• Provides first-level technical support via ticketing system, video, telephone, and email to resolve problems encountered by users relating to online library resources and services.
• Responds to requests for support and changes to the various library systems coming from library staff at supported institutions and systems.
• Supports libraries with data, system statistics and training needs.
• Develops and maintains excellent communication with library staff at supported institutions.
• Represents Maine InfoNet at various stakeholder meetings.

Skills

Library knowledge

SQL basics

Data analysis

Communication skills

Scripting

Education

Master’s Degree in Library Science

Tools

Polaris

Sierra

Alma

MILS

Minerva

MaineCat

SQL

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Maine State Library

Librarian - Specialized Services

Opening Date: July 27, 2026

Closing Date: August 19, 2026

Grade / Admin Unit: 27 / Professional/Technical

Job Class Code: 3106
Salary: $58,219.20 - $81,806.41/Annually
Position Number: 014701041

Location: Orono

Telework: Partial/ Hybrid, with management approval , upon completion of probationary period. All telework must be performedin the State of Maine.

_ Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. _

DESCRIPTION:

This position is integral to the support of libraries across the state of Maine. This position will provide technical and customer support for online library services made available through Maine InfoNet, the University of Maine System, and the Maine State Library. This position provides first level support for various online library services managed through Maine InfoNet, such as the MILS, Minerva, and University of Maine State Library and Dirigo catalogs, the inter-library lending system MaineCat, statewide research tools, and the Maine InfoNet Download Library. This position works closely with the staff of Maine InfoNet on various ongoing and short-term projects that require knowledge of library practices and use of technology in developing solutions to problems.

TYPICAL DUTIES FOR THIS POSITION (but are not limited to):

• Provides basic technical support via ticketing system, video, telephone, and email to resolve problems encountered by users relating to online library resources and services
• Responds to requests for support and changes to the various library systems coming from library staff at supported institutions and systems
• Supports libraries with data, system statistics and training needs
• Develops and maintains excellent communication with library staff at supported institutions
• Represents Maine InfoNet at various stakeholder meetings
• Coordinates operations with Maine InfoNet staff and staff of libraries across the state

LIBRARY SYSTEMS MANAGEMENT : Responsible for ensuring reliability and functioning of various library systems. This process includes:

• Performing regular and routine systems maintenance including software management and configuration within the catalog, the Download Library system and other library services
• Supporting automation of library activities through use of tools such as scripting, SQL, and artificial intelligence
• Analyzing, manipulating, and managing the loading and batch processing of library bibliographic, item, and patron records within various supported library systems
• Working in conjunction with other Maine InfoNet staff on ongoing and short-term library technology projects as they arise

KNOWLEDGE, SKILLS, AND ABILITIES:

We are seeking candidates with the following knowledge, skills, and abilities:

• Knowledge of professional library principles, methods, materials, and practices.
• Knowledge of technology, metadata, and other standards related to library management systems.
• At least 1 year of back-end experience with one or more of the following Library Management Systems: Polaris, Sierra, Alma
• Knowledge of scripting, programming tools, basic SQL queries, and related technologies.
• Ability to explain library policies, objectives, and facilities to community groups, public officials, and the public.
• Ability to establish and maintain effective working relationships.
• Knowledge of collecting and analyzing data to make data driven decisions.
• Ability to communicate effectively verbally and in writing.
• Ability to analyze, interpret, and present highly technical concepts and requirements to a variety of audiences in both small and large settings.
• Ability to research specialized subject areas, analyze complex data, and develop summaries and/or reports of findings.
• Ability to apply critical thinking, qualitative, and quantitative reasoning to resolve complex problems.

MINIMUMQUALIFICATIONS:

Master’s Degree in Library Science and two (2) years experience in professional library work including experience in the field of specialization, -OR- an acceptable equivalent combination of related experience and/or training in the required specialty.

Preference will be given to candidates with the following skills or experience:

• Knowledge of Maine State Library policies and procedures.
• At least 1 year of professional experience with scripting, programming tools, basic SQL queries, and related technologies.
• At least 1 year of professional experience collecting and analyzing data to make data driven decisions.
• At least 2 years of direct customer service experience, with documented outcomes that met stated goals for the organization.

CONTACT INFORMATION:

For more information or questions specific to the position, please contact [e-mail]

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

BENEFITS OF WORKING FOR THE STATE OF MAINE:

No matter where you work across Maine state government, you find employees who embody our state motto—“Dirigo” or “I lead”—as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums($11,857.68-$13,950.24annual value), depending on salary. Use this chart to find thepremium costsfor you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receiveforty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under theFamily and Medical Leave Act
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.