Librarian II - Outreach Services Supervisor

Anaheim Public Library; Rancho Cucamonga (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Anaheim Public Library is seeking a division leader to oversee the day-to-day operations, supervise staff and volunteers, and collaborate with the Library Services Manager to drive strategic initiatives.

The role involves planning, budgeting, customer service, outreach, and program development. A MLS in Library Science and two years of professional library experience are required, with strong communication and supervisory skills.

Qualifications

• Master's degree in Library Science from an ALA-accredited program.
• Two years of professional library experience or equivalent.
• Ability to organize work and supervise staff and volunteers.

Responsibilities

• Plan, organize, lead, and supervise day-to-day operations of the division.
• Develop, recommend, and implement long-range goals and policies for the division.
• Assist with strategic planning and development of services and outreach.
• Monitor trends in library services, technology, and community needs.
• Hire, train, supervise, and manage staff and volunteers; oversee performance.

Skills

Library science MLS

Reference methods

Cataloging

Supervision

Communication skills

Education

MLS

Professional library experience

Job description

WHAT YOU WILL BE DOING HERE AT TEAM RC

This position might be perfect for you if:

• You believe that public libraries Ignite Curiosity, Transform Lives and Create Community.
• You love working with people of all ages, especially children and families.
• You have a strong commitment to excellent customer service.
• You enjoy a high-paced and energetic work environment.
• You enjoy thinking outside of the box and thrive in environments where creativity, flexibility, and the ability to multi-task are highly desired.
• You are team-oriented and open to change and new ideas.
• You want to help improve the quality of life for those living in the City of Rancho Cucamonga and beyond.
• You enjoy daily problem-solving.
• You enjoy being a leader and being part of a dynamic leadership team.

You’ll be responsible for:

• Working with the Library Services Manager to plan, organize, lead, and supervise the day-to-day operations of the division.
• Develop, recommend, and implement long-range goals, objectives and policies relevant to the division.
• Assist with strategic planning participating in the long-term planning and development of the division’s services.
• Monitor and evaluate trends in library services, technology, early learning, outreach services, and within the community.
• Set the tone for the team, providing inspiration and direction. Cultivating and fostering a positive, collaborative, creative and productive work environment.
• Hire, train, supervise, and manage reporting team and volunteers.
• Establish individual workplans, workflow, and establish priorities. Evaluate the work performance and quality of the team, staff, and volunteers.
• Oversee training, coaching, and professional development of staff and volunteers reporting to you.
• Assist with the management of the division’s budget, resources, and equipment orders. Ensure expenditures stay within allocations and that appropriate controls are in place, policies and procedures are adhered to.
• Engage and build relationships with community organizations, schools, daycares, and local partners to promote library services, literacy initiatives, and develop a greater understanding of community need.
• Develop, conduct, and supervise tours, educational outreach programs, and initiatives including Senate Bill SB 321 “Student Success Card initiative,” “1,000 Books Before Kindergarten,” and assist with large scale programs and special events.
• Assist with data collection, reports, and evaluations of programs and services as needed.
• Work collaboratively to develop and maintain collection materials and resources.
• Interact with patrons, provide customer service, reader’s advisory and reference services.
• Act as the designated “person in charge” and ensure the adherence to the Library’s Code of Conduct and policies.
• Serve as a liaison on behalf of the library coordinating interactions and events with community agencies, local schools and community organizations, events, and tours.
• Serve as a liaison on behalf of your division at meetings, appearances, and events.
• Other professional and organizational duties as needed.

Recruitment Timeline:

• Application Deadline: Wednesday, August 12, 2026
• Application Screening completed by: Thursday, August 27, 2026
• 1st Panel Interview: Thursday, September 10, 2026
• Potential Start Date: Tuesday, October 20, 2026

**Subject to change at the discretion of the personnel officer**

Education and/or Experience:

Graduation from an American Library Association accredited college with a Master's degree in Library Science and two years of professional library experience or any combination of training and experience that provides the desired knowledge and abilities.

Knowledge, Skills and Abilities:

Knowledge of the principles and practices of professional library work; advanced reference methods; techniques and procedures in cataloging, indexing, classifying and organizing library materials; principles and techniques used in bibliographic research. Ability to organize work and supervise the work of technical and office staff; communicate both orally and in writing with a wide variety of individuals to promote library programs and meet patron needs; establish and maintain cooperative working relationships.

Physical Demands:

Frequent standing and sitting. Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the office; some reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal frequently and for periods of one hour or more at a time.