LIBRARIAN II

City of Houston, TX; Houston (TX); In loco; USD 50.000 - 65.000; Tempo pieno

Descrizione del lavoro

City of Houston’s Houston Public Library seeks a Librarian II Assistant Manager at Freed-Montrose Neighborhood Library. The role leads staff, coordinates daily operations, and ensures high-quality customer service across the branch.

You will supervise teams, manage scheduling, support development, and participate in outreach while upholding library policies and safety protocols. Evening and weekend shifts are required.

Competenze

• Requires MLS degree from an ALA-accredited program and 1 year library experience.
• Alternatively, a Bachelor’s degree plus 18 hours toward an MLS from an ALA-accredited program and 2 years of library experience.
• MLS must be completed within two years of hire.

Mansioni

• Provide day-to-day supervision and guidance to staff, fostering a collaborative, high-performance culture.
• Assist in scheduling, workload distribution, and real-time operational decisions.
• Coach staff, support professional development, and participate in performance feedback.
• Model organizational values, uphold policies and service standards.
• Respond to incidents, customer concerns, and facility issues; document and report as required.
• Support safety protocols and staff training for incidents.
• Build relationships with community members, partners, and stakeholders; participate in outreach.
• Represent the library in meetings and events.
• Oversee circulation, program logistics, reporting, scheduling, and room usage.
• Serve as assistant manager or in charge when manager is absent.

Conoscenze

Communication

Staff supervision

Bilingual Spanish/English (preferred)

Formazione

Master's in Library Science

Bachelor's + 18 credits toward MLS

Strumenti

MS Office

Sirsi Symphony

Descrizione del lavoro

DIVISION / SECTION: Customer Experience / Neighborhood Libraries

Workday & Hours: Monday - Sunday, 8:00 AM – 8:00 PM (rotating)***subject to change***

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Librarian II Assistant Manager at the Freed-Montrose Neighborhood Library. Under the leadership of the library manager, the Librarian II will be responsible for providing leadership for assigned staff. Successful candidates will demonstrate strong communication skills, deliver outstanding customer service, and exhibit a genuine interest in engaging with individuals of all ages and diverse backgrounds.

The Librarian II duties will include:

• Provide day-to-day supervision and guidance to team members, promoting a collaborative and high-performance work culture.
• Assist in scheduling, workload distribution, and real-time operational decision-making.
• Coach and mentor staff, support professional development, and participate in performance feedback.
• Model organizational values and uphold policies, procedures, and service standards.
• Respond to and resolve operational incidents, customer concerns, and facility issues promptly and appropriately and document and report incidents according to guidelines.
• Support safety protocols and ensure staff are trained and prepared to address incidents effectively.
• Build and maintain positive relationships with community members, partners, and stakeholders.
• Represent the organization in outreach activities, community meetings, and events.
• Ensure customers receive high-quality, timely, and respectful service at the customer service desk and throughout the library.
• Assist with circulation oversight, program logistics, reporting, scheduling, room usage, and general branch operations.
• Serve as the assistant manager or the person in charge in the absence of the manager.
• Requires evenings and weekends (Saturday and Sundays) 8am-8:15pm shift work on a rotating basis.
• Other duties as assigned.

For a location listing of our 37 Neighborhood Libraries and Central Library, please visit https://houstonlibrary.org/all-locations

About Us:

The Houston Public Library’s mission—Linking YOU to the World—guides our vision to be Houston’s most trusted source of information. We are dedicated to fostering a connected and informed community, where all Houstonians have equitable access to resources and innovative tools that empower them to thrive in a global society. From early literacy to career development and lifelong enrichment, we are proud to support lifelong learning at every stage of life. We are more than just a place for books; we are a hub for community connection, where Houstonians come together to engage, collaborate, and build a sense of belonging.

EDUCATIONAL and EXPERIENCE REQUIREMENTS

Requires a Master’s of Library Science degree from a school accredited by American Library Association (ALA) and one year of library experience.

Requires a Bachelor’s degree plus 18 hours toward a Master’s of Library Science degree from a school accredited by ALA and two years of library experience.

*** A Master’s of Library Science degree must be completed within two years from being hired into this classification.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

• Experience in public libraries.
• Strong communication and interpersonal skills.
• Ability to remain calm, solution-oriented, and professional during incidents.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Experience in personnel management and supervision.
• Ability to plan and organize work and skilled at prioritization.
• Experience working with people of diverse backgrounds.
• Ability to motivate, develop, train, and direct staff in a collaborative team environment.
• Knowledge of current versions of MS Office (Excel, Word, PowerPoint, OneDrive and Outlook), Sirsi Symphony.
• Bilingual skills (Spanish/English) preferred.

SELECTION / SKILLS TESTS REQUIRED

The selection process will involve application review and/or Interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE - 21

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov

To view your detailed application status, please log-in to your online profile by visiting http://agency.governmentjobs.com/houston/default.cfm or call 832-393-0473).

If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.