Liberty Lead: Store Leader & Customer Experience Coach

Holistic Industries; Gardena (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) with company match

Team member discounts

Paid time off (PTO)

Disability insurance

Life and AD&D insurance

Mental health support

Job summary

Holistic Industries in Gardena, California is hiring a Budtender/retail team member to deliver a welcoming experience to every customer and coach the team to do the same.

You will manage inventory, assist opening and closing procedures, ensure regulatory compliance, share product knowledge, and relay customer feedback to drive store improvements. The role emphasizes mentorship, adaptability, and delivering high-quality service.

Qualifications

• Experience operating a POS system and cash handling.
• Strong customer service and product knowledge.
• Ability to multi-task and manage multiple responsibilities.
• Demonstrates leadership and supervision capabilities.
• Attention to detail and sound judgment in decisions.

Responsibilities

• Deliver a friendly, welcoming customer experience and mentor the team to do the same.
• Foster a knowledgeable environment to encourage repeat visits.
• Share cannabis product knowledge and current trends with customers.
• Lead inventory management and opening/closing procedures, ensuring compliance.
• Provide feedback on product trends and operational improvements.

Tools

Point-of-Sale (POS) System

Job description

Holistic Industries in Gardena, California is hiring a Budtender/retail team member to deliver a welcoming experience to every customer and coach the team to do the same.

You will manage inventory, assist opening and closing procedures, ensure regulatory compliance, share product knowledge, and relay customer feedback to drive store improvements. The role emphasizes mentorship, adaptability, and delivering high-quality service.