Liberty Insurance Agency - Private Client Group

Camp Fire First Texas; Pittsburgh (Allegheny County); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k + Match

Job summary

An independent insurance agency in Pittsburgh is seeking an Account Manager to handle Personal Insurance clients. The role includes client communication, policy management, and focuses on retention. Candidates should have customer service experience and a willingness to obtain necessary insurance licensure. Competitive salary and growth opportunities are offered, along with training and development support.

Qualifications

• Minimum of 2 years in the insurance industry preferred.
• Ability to pass the P&C exam within 6 months if not licensed.
• A high degree of accuracy in typing skills required.
• If not licensed, pass the P&C exam within first 6 months.

Responsibilities

• Communicating with assigned clients by phone and email.
• Completing policy changes and conducting coverage reviews.
• Focusing on client retention and new business compensation.

Skills

Customer Service

Interpersonal Skills

Written Communication

Verbal Communication

Education

High School diploma or GED

Some college or degree

Tools

Microsoft Office

Adobe

Job description

Liberty Insurance Agency - Private Client Group

Founded in 1950, Liberty Insurance Agency is a second-generation, family-owned, independent insurance agency. Our mission is to maintain a continuous, driven focus on our customers’ needs, a passionate pursuit of employee education and development, and meaningful stakeholder relationships.

From our humble beginnings as a small startup on Liberty Avenue, we’ve evolved into a digital-first agency with more than 60 employees across three locations: Pittsburgh, Westmoreland, and Allison Park.

We believe in a holistic approach to how our team navigates the complexities of the industry; it’s where data, insights, and our expertise intersect to find custom solutions for you. We foster a genuine, ongoing partnership with you by serving as your trusted consultant and advisor, utilizing the Liberty Advantage approach.

A dedicated account management team will be assigned to you, delivering prompt, efficient, and personalized attention. Our relationships with over 20 of the nation’s top carriers allow us to offer you the best and most comprehensive insurance options.

Overview

The Account Manager will be responsible for client-facing work for Personal Insurance clients, including communicating with assigned clients by phone and email, completing policy changes, and conducting policy and coverage reviews. This position serves our existing book of clients and focuses on retention. There are also opportunities in this role for experienced or motivated sales professionals to earn new business compensation for bringing in new clients.

This position requires a high level of customer service and a working knowledge of Personal Insurance. It is critical to agency success, as personalized service helps foster relationships with clients to keep them with Liberty.

The Opportunity

We are hiring to support our commitment to achieving our ambitious organic growth objectives. We will provide you with proper training and development opportunities, competitive compensation, and a true mentor—a senior partner at our agency.

• Our process provides an unparalleled framework for training, development, and personal growth objectives.
• We’ve been recognized by our employees as a Top Workplace via the Pittsburgh Post-Gazette for the last three consecutive years.
• An active commercial insurance license is not a prerequisite for consideration in this role; however, licensure will be required within the first 90 days following the hire date. We will sponsor and support the training and licensure process.
• Are you interested in a career that offers a wealth-building component via residual income?

Compensation

The starting salary is competitive and will depend on the candidate's experience and skill set, as well as a potential commission on new business revenue.

Summary of Benefits

Medical · Dental & Vision · 401k + Match · Book vesting for qualified producers

Requirements

• High School diploma or GED required. Some college or degree preferred.
• Minimum of 2 years in the insurance industry and a P&C license preferred. If not licensed, the ability to pass the P&C exam within the first 6 months of hire is required.
• Minimum of 2 years of prior Customer Service experience preferred.
• A high degree of accuracy in typing skills is required.
• Prior data entry, account management system, Microsoft and Adobe experience preferred.
• A strong work ethic, time management skills and a positive attitude are needed for success.
• Strong interpersonal skills.
• Strong written and verbal communication.

Business Insurance | Personal Protection | Employee Benefits

Commercial Industries served: Construction | Habitational & Commercial Real Estate | Home Healthcare | Hospitality | Manufacturing | Transportation - Fleet | Franchise