Liaison, Health System Relations

University of Missouri Health Care; Columbia Township (MO); On-site; USD 57,000 - 89,000; Full time

Benefits offered by this job

Health, vision & dental

Paid time off

Retirement benefits

Tuition assistance

Discounts & perks

Job summary

MU Health Care is seeking for a Strategic Planning liaison to represent and promote its clinical services and programs, acting as the external voice to secure new business and grow existing business. This role collaborates with planning, marketing, and community partners to expand outreach and referral networks.

Located at University Hospital in Columbia, MO, this on-site position offers a base pay range and benefits.

Qualifications

• Bachelor's degree in health administration, public relations, marketing, communications, or a related area.
• Three (3) years of experience in health care with an emphasis on physician relations, business development, healthcare sales, or a related area.

Responsibilities

• Conduct meetings with current and potential referral sources to establish MU Health liaison and advocate. Build mutually beneficial relationships and identify market needs.
• Cultivate and maintain relationships with MU School of Medicine chairs and administrators to facilitate referral resolution and introduce new clinicians to key physicians.
• Collaborate with Planning, Marketing, and Communications to develop and implement marketing and provider communications plans that support initiatives and growth.
• Collect data to identify problems from referring physicians/hospitals, prepare reports, and review with leadership to address issues.
• Cultivate relationships with community organizations and large employers to position MU Health as the clinical expert in the community.
• May complete unit/department specific duties as outlined in department documents.

Education

Bachelor's degree in health administration, public relations, marketing, communications, or a related area

Job description

Shift

Monday - Friday, 8:00am - 5:00pm

Work Arrangement

On-Site

Department

Strategic Planning

Facility

University Hospital - 1 Hospital Drive, Columbia, MO

Compensation

• Base Pay Range: $56,597 - $89,419 per year, based on experience

About The Job

Supports and grows the organization by representing and promoting its clinical services, clinicians, and programs. Serves as the external voice for the organization and actively works to secure new business and grow existing business.

About Mu Health Care

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

Employee Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here.

Detailed Job Description

• Conduct meetings with current and potential referral sources - community hospital administrators, physicians, mid-level clinicians, employers, and athletic coaches and trainers - and their office staff, establishing oneself as the MU Health liaison and advocate. Build mutually beneficial relationships, identify market needs including outreach opportunities, create awareness of newly hired clinicians and services, and resolve referral/service issues.
• Cultivate and maintain professional relationships with MU School of Medicine department chairs and administrators and MU Health Care leadership to facilitate resolution of referral/service issues. Educate new clinicians about the market and existing referral patterns, identifying key referring physicians for introduction opportunities, and making the actual introduction of new clinicians to key referring physicians (includes travel within the state).
• Collaborate with Planning, Marketing, and Communications to develop and implement organized, timely, and effective marketing and provider communications plans that support system and service line initiatives and achieve targeted volume growth.
• Collect data to systematically identify and document problems experienced by referring physicians and hospitals with respect to the organization and its faculty. Prepare monthly and quarterly reports and review such reports with leadership to identify any issues that need to be addressed with specialty or primary care providers/departments. Investigate and resolve issues reported through the Physician Support Services rapid response system.
• Cultivate relationships with community organizations and large employers to identify education opportunities to position MU Health as the clinical expert in the community. Coordinate such programs with MU School of Medicine departments and facilitate the programs with the external organizations/employers.
• May complete unit/department specific duties and expectations as outlined in department documents.

Required Qualifications

• Bachelor's degree in health administration, public relations, marketing, communications, or a related area, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be acquired.
• Three (3) years of experience in health care with an emphasis on physician relations, business development, healthcare sales, or a related area.

Preferred Qualifications

• Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.