Liability Adjuster Trainee - Dallas

GoAuto Insurance; Irving (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) with match up to 4%

Medical, dental & vision insurance

Company-paid life insurance

Disability insurance

Wellness programs

Flexible Spending Accounts

Paid time off

Paid holidays

Referral program

Job summary

GoAuto Insurance is hiring a claims associate in Texas to start a rewarding career with a growing team. You will receive in-depth training on property damage and insurance contracts, plus coaching to confidently adjust claims.

We look for candidates with customer service skills, the ability to multitask in a fast-paced environment, and strong communication. Bachelor's degree is preferred and 2 years of relevant experience valued.

Qualifications

• 2 years of relevant work experience.
• Bachelor's degree preferred.
• Excellent communication skills in verbal and written form.

Responsibilities

• Determine coverage and liability.
• Interview customers, claimants, and witnesses.
• Partner with appraisers/estimators to manage vehicle repairs.
• Negotiate with customers and other carriers to resolve claims.
• Document activities in claim file notes clearly and concisely.

Skills

Customer service

Fast-paced environment

Multitasking

Verbal and written communication

Computer skills

Education

Bachelor's degree preferred

Job description

GoAuto Insurance has an excellent opportunity for individuals who want to begin a rewarding claims career at a growing company that will appreciate your dedication and passion. You will have the support of a collaborative team and ongoing coaching from leaders. We’ll also provide in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

About GoAuto Insurance

GoAuto is a family-oriented insurance provider headquartered in Louisiana, currently serving customers in Louisiana, Nevada, Ohio, Texas, Alabama, and Georgia. Our mission is simple: make auto insurance accessible and affordable for everyone.

When you join GoAuto, you’re not just starting a job—you’re building a career that makes a difference. We believe in the power of promises and the importance of values. That’s why we commit to:

• Treating you with decency and integrity
• Empowering you to make a positive impact
• Supporting you with a collaborative team
• Providing the tools and resources you need to succeed
• Recognizing and appreciating your contributions
• Welcoming you as a valued member of our GoAuto family

What You’ll Do

Duties & responsibilities (upon successful completion of training)

• Determine coverage and liability.
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers to resolve claims.
• Document activities in claim file notes in clear, complete & concise manner.

What We’re Looking For

Qualifications

• 2 years of relevant work experience
• Bachelor's degree preferred

Required Skills

• Customer service
• Ability to work in a fast-paced and changing environment
• Multitasking and time management skills
• Effective verbal and written communication skills.
• Computer Skills

Compensation

• $20.00/ hour (rate increase to 50K salary upon successful completion of training and obtaining Property & Casualty license.)

Benefits Include

• 401(k) with dollar-for-dollar match up to 4%
• Medical, dental & vision insurance (including free preventive care)
• Company-paid life insurance, short-term & long-term disability
• Wellness & mental health programs
• Flexible Spending Accounts (health & dependent care)
• Generous paid time off
• Paid Holidays (7.5 days)
• Referral program