Lia Toyota Northampton - Parts Counterperson

Lia Auto Group; Northampton (MA); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401K Plan with Employer Match

Continued education and training

Paid Time Off

Paid Weekly

Life Insurance Plan

Discounts on services and parts

Employee vehicle purchase plans

Uniforms provided

Job summary

Lia Toyota Northampton is seeking an experienced Parts Counterperson to join our team in Northampton, MA. The role focuses on overseeing the parts sales process from start to finish, locating parts not in stock with the parts manager, and handling special order requests for customers.

Ideal candidates have auto parts sales experience, strong organizational skills, and a customer‑centric attitude. A high school diploma and a valid driver's license are required; the position offers a comprehensive

Qualifications

• High school diploma or equivalent required.
• Experience with auto parts sales preferred.
• Basic computer skills are required.
• Ability to work in a fast-paced environment.
• Professional appearance and customer service mindset.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Clean and valid driver's license.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for the customer.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Skills

Auto parts sales experience

Basic computer skills

Excellent verbal and written коммуника

Strong organizational and time‑manag e

Customer service mentality

Positive attitude

Professional personal appearance

Clean and valid driver's license

Education

High school diploma or equivalent

Job description

Lia Toyota Northampton is seeking an experienced Parts Counterperson to join our team.

COMPENSATION RANGE:

$47K-$55K+ based on experience and skill level

SIGN ON BONUS:

N/A

REQUIREMENTS:

• Must hold a high school diploma or equivalent
• Have experience with auto parts sales (preferred)
• Basic Computer skills
• Ability to work in a fast-paced work environment
• Professional personal appearance & positive attitude along with a customer service mentality
• Have strong organizational and time management skills
• Excellent verbal and written communication skills
• Must have a clean and valid driver's license

KEY RESPONSIBILITIES:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

BENEFITS:

• Medical, Dental and Vision
• 401K Plan with Employer Match
• Continued education, manufacturer hands‑on and web‑based training
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

ABOUT US:

The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full‑body repair services at the Lia Collision Center in Colonie, NY.

The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years.

With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety‑conscious work environment. We seek those who can help us take our growth and service to the next level.

COMMUNITY:

We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non‑profit organizations.