Lia Auto Group - Parts Counterperson

The Lia Group; Northampton (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) match

Training & development

Paid time off

Weekly pay

Life insurance

Employee vehicle discounts

Uniforms provided

Job summary

The Lia Auto Group is seeking an experienced Parts Counterperson in Northampton, MA. The role involves managing the parts sales process, coordinating with the parts manager, and handling special order requests to ensure customer satisfaction.

Candidates should have a high school diploma, some auto parts sales experience, strong communication, and organizational skills. A valid driver's license is required and a fast-paced, customer-oriented environment awaits.

Qualifications

• Must have a high school diploma or equivalent.
• Experience with auto parts sales is preferred.
• Basic computer skills are required.
• Ability to work in a fast-paced environment and maintain customer focus.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Clean and valid driver's license required.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate parts not in stock.
• Complete special order part requests for customers.
• Communicate status of parts to customers.
• Maintain friendly and professional communication with staff and customers.
• Follow all company safety policies and procedures.
• Adhere to federal, state and local regulations as applicable to the industry.

Skills

High school diploma

Auto parts sales experience

Basic computer skills

Customer service mentality

Organizational and time management

Verbal and written communication

Clean and valid driver's license

Job description

Lia Auto Group is seeking an experienced Parts Counterperson to join our team.

COMPENSATION RANGE: $50K-$65K+ based on experience and skill level

SIGN ON BONUS: N/A

REQUIREMENTS:

• Must hold a high school diploma or equivalent
• Have experience with auto parts sales (preferred)
• Basic Computer skills
• Ability to work in a fast-paced work environment
• Professional personal appearance & positive attitude along with a customer service mentality
• Have strong organizational and time management skills
• Excellent verbal and written communication skills
• Must have a clean and valid driver's license

KEY RESPONSIBILITIES:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

BENEFITS:

• Medical, Dental and Vision
• 401K Plan with Employer Match
• Continued education, manufacturer hands-on and web-based training
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

ABOUT US:

The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY.

The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years.

With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.

COMMUNITY:

We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.