Lia Toyota Northampton - Cashier/Receptionist

Lia Honda Albany; Northampton (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Cashier/Receptionist to join their dynamic team. This role involves managing customer payments, closing repair orders, and providing exceptional service to clients. With a commitment to employee growth and community support, this company offers competitive wages and benefits, including a 401K plan and discounts on services. If you are an organized, customer-focused individual with a positive attitude, this is a fantastic opportunity to advance in a rewarding work environment.

Benefits

401K Plan with Employer Match

Paid Weekly

Discounts on Services and Parts

Employee Vehicle Purchase Plans

Company-Provided Uniforms

Qualifications

• Organized self-starter with excellent communication skills.
• Knowledge of dealership procedures preferred.

Responsibilities

• Handle payments and close repair orders efficiently.
• Assist customers and manage service appointments.

Skills

Customer Service

Computer Literacy

Organizational Skills

Communication Skills

Education

College Degree or Equivalent Experience

Job description

Lia Toyota Northampton is seeking a Cashier/Receptionist to join our team.

Compensation & Benefits

Compensation Range: $16-$18/hour based on experience

Sign-On Bonus: N/A

Requirements

• Organized and ambitious self-starter
• College degree preferred or equivalent experience
• Knowledge of dealership procedures preferred
• Ability to provide quality customer service
• Computer literacy
• Ability to perform job responsibilities and meet deadlines easily
• Professional personal appearance & positive attitude
• Excellent verbal/written communication
• Must have clean & valid driver's license

Key Responsibilities

• Taking payments from service and parts customers
• Closing repair orders and parts tickets in the accounting system
• Compiling and balancing daily parts and service deposit
• Receipting customer deposits for sales department
• Answering service phones
• Making service appointments
• Assisting service customers when needed
• Automotive experience is helpful, but training will be provided for the right candidate

Benefits

• 401K Plan with Employer Match (if eligible)
• Paid Weekly
• Discounts on services and parts
• Employee vehicle purchase plans
• Company-provided uniforms

About Us

The Lia Auto Group, established in 1977 by Bill Lia Sr., is among the top 100 automotive groups in the country. We operate 21 dealerships across New York, Connecticut, and Massachusetts, representing brands such as Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). We also offer rental and full-body repair services at our Lia Collision Center in Colonie, NY.

Our group has expanded to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including the Hamilton Square shopping center in Guilderland, NY. With over 1,500 dedicated staff members, we have been delivering quality products and exceptional customer experiences for over 40 years.

We provide opportunities for growth and development, competitive wages, generous benefits, and a safe, rewarding work environment. We seek individuals who can contribute to our continued growth and service excellence.

Community Involvement

We are committed to supporting our local communities through volunteerism and fundraising for various charities and non-profit organizations.