Level Supervisor

ASM Global; Stockton (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Legends Global Stockton is seeking a Level Supervisor to oversee designated concession areas during events. The role ensures all staff deliver high‑quality customer service and adhere to alcohol policies, inventory control, and event procedures.

Responsibilities include directing concession staff, maintaining product levels, training on the POS system, and ensuring cleanliness and compliance throughout shifts. A strong focus on safety and teamwork is essential.

Qualifications

• Ability to read and interpret safety rules, instructions and procedures.
• Knowledge of concession operations.
• Basic arithmetic skills (add, subtract, multiply, divide).
• Ability to communicate and execute instructions via radio.
• Regularly able to move and lift up to 50 pounds.

Responsibilities

• Supervise concession stands and bartenders to ensure event service excellence.
• Maintain product levels, merchandising and stock for events.
• Direct staff in production using provided sheets and follow pre-shift information.
• Ensure compliance with alcohol service policies.
• Record inventories, transfers, and waste; keep stands clean and organized.
• Provide training on the POS system and assist with equipment issues.
• Complete event‑related paperwork and report to management.

Skills

Reading Comprehension

Concession Operations

Basic Math

Radio Communication

Heavy Lifting

Education

GED or High School Diploma

Tools

POS System

Job description

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Level Supervisor for Legends Global Stockton Complex. Responsible for the overall supervision of a designated area within the building. Ensures that all departmental needs and procedures are met.

Essential Duties and Responsibilities

• Ensure that concession stands maintain sufficient product levels to service the event.


• Direct concession/bartender stand personnel to assure delivery of excellent customer service to guests attending the event.


• Direct stand/bartender personnel in established food production for the event by utilizing provided production sheets.


• Reads, understands and communicates all pertinent event information as discussed in pre-shift meetings.


• Contacts warehouse for additional inventory needed during event.


• Assures that all stand personnel are compliant with alcohol service policy.


• Assures that all products are merchandised properly and re-stocked as needed.


• Trouble shoots equipment and records any equipment needing repairs or replacement.


• Must be familiar with POS system and provide training to new stand personnel.


• Records opening & closing inventories, product transfers and product waste and or spoilage.


• Maintains cleanliness and organization in the concession stands at opening, during event and closing.


• Completes all required event related paperwork.


• Follows and receives directions from Assistant Food & Beverage Manager

Supervisory Responsibilities

Directly supervises all concession stand personnel / bartenders. Carry out supervisory responsibilities in accordance with company’s policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School diploma or general education degree (GED); or 3-6 months related experience and/or training; or equivalent combination of education and experience

Skills and Abilities

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Knowledge of concession operations

Ability to add, subtract, multiply and divide (basic mathematics skills).

Ability to communicate and execute instructions via radio (walkie talkie)

Ability to regularly move and lift up to 50 pounds.

Computer Skills

Some computer skills are required.

Other Qualifications

• Must be able to work flexible hours, nights, weekends and holidays.


• Must be able to obtain a Food Handler’s Permit upon hire.


• Attend all Legends Global Alcohol and Policy Training Classes

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Compensation

The hourly rate for this position is $17.75

Note

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.