Level of Care Designation Program Manager

TCH Medical Center; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

TCH Medical Center in Austin, TX, seeks a Level of Care Designation Program Manager to oversee daily clinical, administrative, and quality improvement activities for designated clinical areas.

Ideal candidates will lead QA/QI initiatives, develop service quality indicators, and ensure data-driven, outcome-based care across maternal and neonatal services, while coordinating survey readiness and reporting with nursing and medical leaders.

Qualifications

• Bachelor's degree in Nursing required.
• Master's degree in Nursing, business, or healthcare related field preferred.

Responsibilities

• Conducts quality assurance/quality improvement activities.
• Develops indicators of service quality and monitors performance against these indicators.
• Reviews care provided and ensures QAPI plan is data driven and outcome based.
• Directs collection of performance data and quarterly QA/QI reports.
• Compiles data/information and reports for committees and state/regional initiatives.
• Monitors and collects data re: maternal/neonatal care from admission to discharge.
• Acts as a clinical resource for nursing staff and ancillary personnel.
• Collaborates to develop educational programs to drive outcomes aligned with QAPI.
• Facilitates collaboration with program managers, Medical Directors, physicians, and nursing leaders to improve clinical outcomes.
• Prepares, manages, and coordinates action planning for survey readiness and reporting.

Skills

Quality improvement

Clinical leadership

Data analysis

Nursing excellence

Education

Bachelor's degree in Nursing

Master's degree in Nursing, business, or healthcare related field

Job description

We’re searching for a Level of Care Designation Program Manager, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will manage and oversee daily clinical, administrative, and quality improvement activities for the designated clinical areas.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Conducts quality assurance/quality improvement activities.
• Develops indicators of service quality and monitors performance against these indicators. Works with managers to design monitors, corrective action and (re) assessment strategies.
• Reviews care provided and ensured QAPI plan is specific to care, is data driven and outcome based.
• Directs collection of performance data and quarterly QA/QI reports.
• Compiles data/information and reports for various committees, reporting agencies and state/regional initiatives.
• Monitors and collects data re: the provision of maternal/neonatal care service from admission through discharge; to include telehealth utilization if applicable.
• Acts as a clinical resource for nursing staff and ancillary personnel.
• Participates in the collaborative development of educational programs to drive outcomes ensure alignment with QAPI plan.
• Creates and facilitates collaboration and cooperation with Maternal and/or Neonatal program managers and Medical Directors, consulting physicians, and nursing leaders to achieve desired clinical outcomes and management of care across the continuum.
• Prepare, manage, and coordinate action planning for survey readiness and reporting.

All successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

• Required bachelor's degree Nursing with a preferred master's degree Nursing, business, or healthcare related field
• Required Licenses/Certifications
• RN - Lic-Registered Nurses by the Texas Board of Nursing or Nursing Licensure Compact
• BLS - Cert-Basic Life Support by the American Heart Association
• NRP - Cert-Neonatal Resusci Prog by the American Academy of Pediatrics
• Preferred Certification in specialty-specific area or nursing leadership, with completion of certification within 1 year of assuming the role
• Required 2 years Registered nursing experience in clinical area (Inpatient OB or NICU)