Level I IT Support Technician

Largeton Group; Cherry Hill Township (NJ); On-site; USD 36,000 - 68,000; Full time

Job summary

A leading company in Information Technology is seeking an IT Support Technician – Level I in Cherry Hill, NJ. In this role, you will provide first-level technical support, troubleshoot issues, and manage a high volume of support calls, all while working in a tight-knit team. This position is perfect for those eager to kickstart their IT career, with hands-on experience in Microsoft technologies preferred.

Qualifications

• Entry-level position ideally suited for those starting their IT career.
• Hands-on experience with the Microsoft technology stack preferred.
• Previous MSP experience and IT certifications are a plus.

Responsibilities

• Provide first-level technical support for hardware, software, and network issues.
• Efficiently manage and resolve a high volume of support calls.
• Perform on-site support visits in the local area.

Skills

Troubleshooting

Technical Support

Microsoft Technology Stack

Tools

Microsoft 365

Active Directory

Job description

Job Summary – IT Support Technician – Level I - 180 miles of Cherry Hill, NJ only

• Provide first-level technical support for hardware, software, and network issues
• Efficiently manage and resolve a high volume of support calls
• Administer and maintain Microsoft 365 and Active Directory environments
• Troubleshoot and resolve end-user technical problems
• Perform on-site support visits in the local area (company vehicle provided)
• Opportunity to gain experience in cybersecurity, infrastructure, and cloud technologies
• Work as part of a small, close-knit MSP team in a fully on-site role
• Ideal for candidates with a strong troubleshooting mindset and passion for IT
• Hands-on experience with Microsoft technology stack (O365, Active Directory) preferred
• Previous MSP experience and IT certifications are a plus
• Must be outgoing, eager, and comfortable in a small business environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Information Services

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