Level 10 - Server Assistant / Food Runner / Expo

Rick Erwin Dining Group; Spartanburg (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Rick Erwin Dining Group as a Server Assistant to maintain excellent customer service and ensure guest satisfaction. This entry-level full-time role involves supporting the dining experience by providing service and maintaining cleanliness in a bustling restaurant environment. Ideal candidates will have good communication skills and a passion for customer service, ensuring a great return visit for guests.

Qualifications

• Ability to communicate and understand the English language.
• Must speak English fluently and write basic English.
• Good hygiene, organized, and punctual.

Responsibilities

• Provide guests with water, coffee/tea, and bread service.
• Remove used dishes and maintain cleanliness of service stations.
• Monitor and observe guests dining experience, responding promptly.

Skills

Communication

Teamwork

Multitasking

Customer Service

Education

High school diploma or equivalent preferred

Job description

Join to apply for the Level 10 - Server Assistant / Food Runner / Expo role at Rick Erwin Dining Group

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Join to apply for the Level 10 - Server Assistant / Food Runner / Expo role at Rick Erwin Dining Group

Summary of Position

Maintain excellent customer service in its atmosphere, to ensure guest satisfaction and a future return. Server assistants performing their jobs on a daily basis are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage at a minimum.

Duties & Responsibilities

Provide guests with water, coffee/tea, and bread service throughout the meal.

Remove used and unneeded dishes and glassware from guests tables to the dish area; scrape and stack dishes.

Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes; remove empty bottles and recycle/trash.

Re-set all tables in assigned section as guests depart; assist server as needed; respond appropriately to guest requests- communicate with server immediately.

Perform side work at the start and end of each shift as assigned by management.

Monitor and observe guests dining experience. Ensure that guests aresatisfied with the food and service. Respond promptly and courteously to any requests.

Be ready and willing to assist fellow staff members as situations arise.

Thank guests for their visit and invite them to return.

Job Qualifications

Education

High school diploma or equivalent preferred.

Experience

Previous experience in full service restaurants preferred, but not required.

Requirements

Ability to communicate and understand the English language.

Must speak English fluently and be able to write basic English.

Be able to work in a standing position for long periods of time.

Be able to reach, bend, stoop and frequently lift up to 40 pounds.

Punctuality and regular, reliable attendance including reliable transportation.

Honesty and integrity; hard working.

Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate.

Works in a team environment; works with the public in a calm, courteous, friendly and professional manner.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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