Lettershop Supervisor - 1st Shift

Amsive LLC; Bolingbrook (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Lettershop Supervisor to lead the 1st shift insert team. In this pivotal role, you will be responsible for overseeing operations, ensuring quality, and meeting delivery requirements. This position offers the opportunity to work in a dynamic environment where your leadership will drive continuous improvement and productivity. If you have a passion for the print industry and possess strong communication and process management skills, this is the perfect opportunity to advance your career in a collaborative setting that values your contributions.

Benefits

On-the-job training

Competitive benefits

Paid holidays

Paid time off

Career advancement opportunities

Qualifications

• 5+ years experience in the mail or print industry.
• Ability to read and interpret safety and operating documents.

Responsibilities

• Lead the insert team in the mail inserting area.
• Ensure product meets quality and output requirements.
• Collaborate with other teams for workflow improvements.

Skills

Process Management

Communication Skills

Problem-solving

Education

High School Diploma or GED

Tools

Mail Inserting Equipment

ERP Software

Job description

Company Overview

At Amsive, our people are our first priority. We’re a full-service performance marketing agency offering services across the entire direct and digital marketing landscape. We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world-class print production and operations management.

We invest in you with on-the-job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency. Amsive cares about the results of our work and team-wide collaboration. We foster big ideas with printing facilities that are temperature controlled, bright, and clean.

Join a team that takes pride in its work, knowing that results matter as we boldly advance the future of print marketing together. Explore our culture.

Work Location: 605 Territorial Dr Bolingbrook, IL 60440
Standard Work Hours: Mon - Fri 6:00am - 2:30pm plus overtime and scheduled weekends

Summary/Objective:

The Lettershop Supervisor – 1st shift is responsible for leading and directing the insert team. Leads operations team of hourly employees within the mail inserting area to ensure product meets quality, budgeted hours, materials, and output requirements. Responsibilities in this role include leading a team within production and making sure projects/products meet customer specifications, delivery requirements, schedule, and company policies. Other duties include ensuring continuous improvement of methods, productivity, quality, and performing first piece/timed inspections on each product line. You also make sure employees in your area of the plant stay compliant with safety, work procedures and inform managers on all important issues that may impact quality, job schedules, cost, safety, and run machinery when necessary.

Essential Functions:

• Lead the Lettershop/ Mail Inserting 1st shift area.
• Execute production schedules in the department for insert area 1st shift.
• Communicate effectively with Lettershop/ Mail Inserting Manager.
• Operate and maintain mail inserting equipment.
• Troubleshoot mail inserting equipment related issues.
• Handle both cut-sheet and roll paper stock jobs.
• Collaborate with Prepress, Print, and Mail teams on imposition and workflows recommendations.
• Follow all written instructions in job tickets, general work instructions, and operating standards.
• Perform production quality verifications per the standard operating procedures.
• Operation and set up of inserting equipment including but not limited to cutting, accumulating, folding and inserting.
• Perform daily maintenance as required and assist with emergency maintenance specific to device.
• Perform production record/sequence verifications steps on all variable jobs.
• Complete departmental daily tasks including but not limited to housekeeping, communications and operations.
• Data entry of jobs being processed in ERP for labor tracking, material usage and productivity numbers.
• Collaborate and assist department managers to effectively meet deadlines.
• Maintain a clean and safe environment.
• Flexibility to work overtime and in other departments as needed to meet goals.
• Perform job duties in compliance with company regulatory standards.

Skills, Experience and Qualifications:

• 5+ years of continuous work experience (preference in mail industry or print industry).
• Effective process management skills.
• Excellent communication skills.
• High School Diploma or GED required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to document regular activities and e-mail correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or