Lessons Programs Lead - Sales & Student Experience

The Guitar Center Company; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

The Guitar Center Company is seeking a qualified individual to enhance customer experiences and manage lesson operations. You will lead a team, coordinate schedules, and drive curriculum sales while ensuring a positive environment for students and parents.

Ideal candidates have 3+ years in musical instruction, can lift 25 lbs, and are proficient in Microsoft Office. An Associate's Degree is preferred. Join our team to help shape music education.

Qualifications

• 3+ years of relevant work experience in musical instruction, retail, or administration.
• Must be able to lift up to 25 lbs.
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Understand and apply customer service principles for an excellent experience.
• Lead and mentor a team while managing performance and providing feedback.
• Increase student count within the lesson program through sales.
• Coordinate lesson schedules and maintain curriculum sales.

Skills

Customer service principles

Interpersonal communication

Organizational skills

Performance management

Sales techniques

Education

Associate's Degree

Tools

Microsoft Office suite

Job description

The Guitar Center Company is seeking a qualified individual to enhance customer experiences and manage lesson operations. You will lead a team, coordinate schedules, and drive curriculum sales while ensuring a positive environment for students and parents.

Ideal candidates have 3+ years in musical instruction, can lift 25 lbs, and are proficient in Microsoft Office. An Associate's Degree is preferred. Join our team to help shape music education.