Lending Specialist

LPL Financial; United States; Remote; USD 63,000 - 105,000; Full time

Job summary

LPL Financial in the United States is seeking a Lending Specialist to support our Secured Credit Account (SCA) and margin products, delivering exceptional Advisor service and helping clients pursue their financial goals.

You will collaborate across regions to resolve inquiries and guide Advisors through loan origination, drawings, payments, and closures while ensuring policy compliance and a client-first approach.

Qualifications

• 5+ years in financial services (wealth mgmt context) with securities-backed lending and margin knowledge.
• Series 7 license.
• Strong client service orientation and ability to support financial professionals.

Responsibilities

• Serve as SCA and margin product expert; explain features, benefits, risks, and policies.
• Be the first point of contact for Advisors; resolve inquiries and time-sensitive requests.
• Support Advisors in client meetings related to SCA and Margin.
• Manage interest rate discount requests for SCA and Margin.
• Handle lending product policy exceptions and escalations.
• Collaborate with Regional Banking and Lending Consultants to onboard loans to LPL.
• Provide feedback to the Product Manager, Lending Solutions for improvements.

Skills

Client support

Financial services knowledge

Communication skills

Problem solving

Education

Diploma or related field

Job description

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

The Lending Specialist is a critical role within the Banking & Lending organization. Our aspiration at LPL is to be the best firm in Wealth Management. To deliver on this, we are investing in best-in-class banking and lending solutions that will help advisors to serve their clients’ needs more holistically.

In this role, you will have the unique opportunity to support our portfolio of lending solutions and drive adoption within LPL’s industry-leading distribution network. Your primary focus will be to support our new Secured Credit Account (SCA) is a securities-based line of credit which provides Advisors with a new liquidity tool to help their clients take advantage of an opportunity to invest in a new business or real estate or meet an unexpected expense – all without disrupting their investment portfolio strategy. You will be part of a team that plays a critical role in the day-to-day operation of SCA and the delivery of an exceptional Advisor experience.

Responsibilities:

• Serve as SCA and margin product expert and support Advisor inquiries, including, but not limited to: Key product characteristics, benefits, risks, and positioning; How to use the systems and technology that support these products over the product life cycle from loan origination, loan draws, loan payments, to account closure; and Product policies and procedures.
• Serve as first point of contact to help Advisors with inquiries and requests impacting other LPL service and support teams and to resolve client issues, concerns, and time-sensitive requests.
• Support Advisors in client meetings related to SCA and Margin.
• Manage interest rate discount requests for SCA and Margin.
• Manage lending product policy exception requests and escalations.
• Collaborate with Regional Banking and Lending Consultants to help new Advisors transition external client loans to LPL.
• Provide feedback and suggestions for continuous improvement to the Product Manager, Lending Solutions.

What are we looking for?

We’re looking for strong collaborators and team players who thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Diploma, or a related field.
• Up to 5+ years of experience within financial services (preferably in a wealth management context) with strong knowledge of securities-backed lending and margin.
• Series 7 License.
• Track record of providing exceptional support and service to client-facing financial professionals and their teams.

Core Competencies:

• Verbal and written communication skills.
• Strong desire and ability to solve problems and find creative solutions to meet Advisor and client needs.
• High commitment to owning the end-to-end resolution of issues that involve multiple LPL teams.
• Highly organized with proven ability to prioritize multiple tasks.
• Ability to listen carefully and respond emphatically and effectively.
• Ability to learn, assimilate, and communicate information effectively.
• High intellectual curiosity.
• Proven ability to build strong relationships with colleagues and Advisors.
• Ability to work in a fast-paced, dynamic environment with a focus on results.

Pay Range:
$63,242.00 - $105,369.00