Lending Program Manager

Simmons Bank; Little Rock (AR); On-site; USD 85,000 - 125,000; Full time

Job summary

Simmons Bank in Little Rock, AR, is seeking a Lending Program Manager to oversee end-to-end lending processes across products and capabilities. You will identify business problems, prioritize opportunities, deliver solutions, and manage portfolios of work to drive real business value.

You will collaborate with Lending Operations, Information Systems, Product Managers, Risk, Technology, and leaders to translate problems into roadmaps, plan implementations, and monitor performance to improve

Qualifications

• BS/BA degree preferred in business, finance or related field.
• Around 8 years of experience in process improvement or lending systems.
• Familiarity with regulatory requirements for financial services.

Responsibilities

• Own lending process improvements, enhancements and initiatives.
• Manage intake, prioritization, and execution of enhancements and automation.
• Coordinate with Lending Operations, IS, Product, Risk and Tech teams.
• Translate business problems into actionable requirements and roadmaps.
• Lead implementation planning, stakeholder engagement and change management.
• Monitor metrics to boost speed, quality, automation and customer experience.

Skills

Reading & interpretation

Presentation skills

Process management

Writing reports

Financial products knowledge

Education

BS/BA in Business/Finance

Tools

MS Office

PowerPoint

Smart Sheets

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Position Summary

The Lending Program Manager is responsible for oversight and administration of end-to-end lending processes across assigned lending products and capabilities. This position will primarily focus on improving how lending works by identifying business problems, prioritizing opportunities, delivering solutions, managing portfolios of work, and ensuring realized business value. This position may act as a liaison between departments and management.

Essential Duties and Responsibilities

Act as the business owner for lending process improvements, enhancements, and strategic initiatives. Manage intake, prioritization, and execution of process improvement opportunities. Maintain a portfolio of initiatives, enhancements, automation opportunities, and continuous improvement efforts. Partner with Lending Operations, Lending Information Systems, Product Managers, Risk, Technology, and Business Leaders. Translate business problems into actionable requirements and solution roadmaps. Lead implementation planning, stakeholder engagement, change management, and operational readiness activities. Monitor performance metrics and identify opportunities to improve speed, quality, automation, scalability, and customer experience. Ensure delivered solutions achieve expected operational and business outcomes. Support value realization tracking and benefit measurement for implemented solutions. Maintain alignment between strategic objectives, initiatives, and operational execution. Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training. Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.

Ability to effectively present information in one-on-one situations and small groups.

Ability to manage processes and personnel even if those activities and individuals are not directly accountable to the individual from an organizational standpoint.

Ability to write correspondence and routine reports

Strong knowledge of financial products and industry best practices and regulatory requirements for model risk management.

Education and/or Experience

BS/BA Degree in Business, Finance, or a related field preferred, and 8 years of relevant experience in process improvement, project management, lending systems management, or other related field.

Computer Skills

MS Office programs Advanced PowerPoint Presentation skills Advanced knowledge of Smart Sheets

Certificates, Licenses, Registrations

Project Management Professional designation a plus

Other Qualifications (including physical requirements)

Strong time management, oral, written and presentation skills. Must demonstrate strong strategic thinking, judgment, motivation, dependability, program management, and analytical skills and qualities. Collaborative mind-set with strong interpersonal skills.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Equal Employment Opportunity Information:

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we've been putting people first by making a commitment to you.

Simmons Bank

Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank's community roots run deep - these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let's talk! There's never been a better time to join our team.