Lending Operations Systems Specialist I

Tinker Federal Credit Union; Oklahoma City (OK); On-site; USD 63,000 - 80,000; Full time

Job summary

Tinker Federal Credit Union is seeking a Lending Operations Systems Specialist to oversee and improve the systems used in Lending Operations. The role collaborates with IT, vendors, and business stakeholders to enable efficient lending processes.

Applicants should have an associate degree with 2+ years of LOS experience; lending knowledge and certifications are preferred, with Sr level requiring additional credentials. The organization values growth and development within a collaborative team.

Qualifications

• Requires associate degree and 2+ years of experience with LOS or lending tech.
• Experience in financial services lending is preferred.
• Certifications related to LOS, lending operations, compliance, and business processes are preferred for Levels I-III; Sr Level requires them.

Responsibilities

• Coordinate maintenance, support, and enhancements of Lending Operations systems in partnership with IT.
• Ensure consistency, efficiency, and regulatory compliance across platforms and liaise with stakeholders to drive outcomes.

Skills

Lending systems knowledge

Regulatory compliance

Problem solving

Communication

Education

Associate’s degree in business/technology or related field

Tools

LOS

Core processing systems

Workflow automation tools

Salesforce

Jack Henry Symitar

Job description

Lending Operations Systems Specialist

Tinker Federal Credit Union’s Lending Operations department has an immediate opening for a Lending Operations Systems Specialist! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Lending Operations Systems Specialist, you will be responsible for the following:

• Coordinating the maintenance, support, and enhancement of the systems and services used throughout Lending Operations by implementing system changes, developing enhancements, creating user resources, training staff, and facilitating technology-related initiatives in partnership with Information Technology.
• Ensuring consistency, efficiency, scalability, and regulatory compliance across supported platforms while serving as a key liaison among Lending Operations, Information Technology, software vendors, and business stakeholders to drive successful business outcomes.

Salary Range:

This is an exempt position. The starting salary is $63,151.74; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Education/Experience:

An associate’s degree in business, technology, or a field related to the work of the position is required. A minimum of two years of experience administering, maintaining, or supporting business systems and technology platforms, including systems such as an LOS, used to facilitate financial, lending, or analytical functions within the financial services industry is required. Prior experience in lending is preferred.

Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education.

Certificates, Licenses, Registrations:

1. Incumbent Bonding REQUIRED by TFCU’s chosen authority.
2. Applicable certification(s) related to LOS administration, lending operations, compliance, and/or business processes are preferred for Levels I-III but required for the Sr Level. One additional year of experience may be used in lieu of the certification (s).

Keys to success:

In order to be successful as a Lending Operations Systems Specialist you must possess these qualifications:

• Maintains knowledge of TFCU policies, procedures, and consumer lending operations, including loan origination, underwriting, servicing, and production processes.
• Maintains knowledge of financial technology platforms and business systems used to support lending and financial operations, including Loan Origination Systems (LOS), core processing systems, workflow automation tools, and related applications such as Jack Henry Symitar, Temenos, MeridianLink, Salesforce, ZestAI, DocuSign, or similar solutions.
• Knowledge of consumer lending principles, underwriting guidelines, and applicable federal and state laws and regulations governing lending activities.
• Ability to research, analyze, troubleshoot, and resolve system, operational, and process-related issues with a high degree of accuracy and attention to detail.
• Ability to organize and prioritize work, manage multiple assignments simultaneously, and consistently meet established deadlines.
• Ability to learn, adapt to, and effectively utilize new technologies, software applications, and business systems.
• Ability to communicate effectively with employees, leadership, vendors, and other stakeholders regarding system functionality, operational processes, and business requirements.