Lending Operations & Compliance Manager

Modernize; United States; Remote; USD 60,000 - 80,000; Full time

Job description

Modernize is made up of a diverse group of passionate individuals that share a common mission to help homeowners make their houses into homes, and help home improvement professionals grow their businesses. Our headquarters sits in the heart of downtown Austin, TX on Congress Avenue, just a couple of blocks away from the capitol building. We’re looking for talented, ambitious people to join our team!

Kaitlin Butler

Account Manager, Mid-Market

Modernize hires smart, talented people and trusts us to do our jobs: No micromanaging, workplace politics, or unhealthy rivalries here. I have an entire team that I can bounce ideas off of and celebrate successes with. You end up spending a lot of your week at work — having a healthy, vibrant, collaborative team culture makes me glad I spend my time at Modernize.

Director of Account Management

Dom Pucci

Director of Account Management

What I love most about Modernize has always been the focus on personal and professional growth. Since I started seven years ago as a Regional Account Manager, I am beyond proud to have earned seven promotions and am now supervising 17 account managers and 1 senior manager. Not only that, but we have some of the most driven, intelligent, funny, quirky and passionate people here at Modernize.

Alex Adams

Demand Generation Manager

Alex Adams

Demand Generation Manager

When I was looking to leave my previous company, one of the most important characteristics I was looking for in a new job was opportunity for professional development and the chance to grow within an organization that was open to allowing just that. I credit much of my growth here to the environment that's been created and I have been fortunate to have.

Luke Piccin

Team Lead, Mid-Market Account Management

Luke Piccin

Team Lead, Mid-Market Account Management

In my career, I've never worked with such a talented and driven group of people that truly want to help you succeed. Modernize continually accelerates my career path by creating new positions to address the needs of the business and giving me opportunities to take on additional responsibilities within the organization. Not long after I was hired as a Regional Account Manager two years ago, I was promoted to the Mid-Market division and the title of Senior MidMarket Account Manager. Now I am the Team Lead for MidMarket Account Management. I'm proud to be part of such an amazing team!

Rhishikesh Patil

Rhishikesh Patil

QA Engineer

The wonderful team here at Modernize is what keeps me excited about going to work each day. We combine innovative ideas with in-depth business knowledge to deliver the best solutions to homeowners and contractors. Each team member is unique and brings a proactive approach to the table for each project. This kind of teamwork helps everyone to maximize their efficiency, while still preventing stress from rising and leading to burnout.

Mid-Market Account Executive

Morgan Taylor

Mid-Market Account Executive

Being part of the growing Modernize brand is exciting; we never get complacent about helping and adding value for homeowners and contractors. When our clients tell us they want to learn more about the industry, we said: ‘let’s make a podcast!’ When homeowners reported they wanted more products and services, we said: ‘let’s add them!’ The enthusiasm is rare, and I am lucky to be part of this team.

Meredith Goodrich

Senior Manager of Client Operations

Meredith Goodrich

Senior Manager of Client Operations

The sense of community and support at Modernize is genuine. In my two and a half years with the company, I’ve been encouraged to contribute new initiatives and execute on projects and processes from the ground up. Resources and support have always been available and when communicating my ideas and recommendations, I have always been met with respect.

What We Value

Get to know the Modernize community, what we stand for, and what inspires us to be our best selves.

Performance

We lead and take ownership of results and growth. We are bold in their pursuit. We take responsibility and a "whatever it takes" approach to getting things done and to doing things right. We know that results drive our success. We ask for help rather than missing commitments or making excuses. We are committed to our personal and professional development and to that of our colleagues. Our growth grows the Company.

Open Communication

We respect our colleagues and deal with one another openly, honestly in an atmosphere of mutual trust and in pursuit of common stretch goals. We assume noble intentions. We have an obligation to dissent and may problem-solve with anyone, anywhere in the organization in the pursuit of the best solutions. We are mindful of the need for roles and to keep each other informed - no surprises! Ideas and performance are paramount, not rank. We support decisions once made and move forward.

Diversity

QuinStreet is committed to fostering a workplace culture that brings together individuals from various backgrounds, perspectives, and experiences. By cultivating an environment of respect and collaboration, we strive to create a team that can better serve our clients, customers, and communities. Our collective strengths and unique viewpoints are what drive our success.

High Standards

We hold each other and ourselves to the highest standards of performance, professionalism and personal behavior. We act with the highest of ethical standards. We deliver a strong full-time commitment to our work. We are as flexible as possible in work timing and place to maximize retention of the best people. We tolerate and forgive mistakes and view them as opportunities to learn and grow. We do not tolerate patterns of bad behavior or poor performance.

Customer Empathy

We strive every day to better understand and anticipate the needs of all of our customers, including clients, visitors, publishers, and other business partners. We leverage these insights into better results, higher customer satisfaction and competitive advantage.

We work on what is most important to achieving Company objectives next. If not clear, we discuss and evaluate competing demands. We are decisive about what we will not do. Once prioritized, we worry constantly about making enough progress, fast enough against our initiatives. We know our goals and measure our progress toward them daily.

Progress

We are pioneers. We generate hypotheses and make decisions based on facts and analysis, as well as intuition. We know that there will be failures in the pursuit of rapid progress. We learn from failures on short cycle times and iterate our way to success.

Agility

We prize creativity. We embrace new ideas and approaches as opportunities to improve our performance or work environment. We resist pride of authorship; it limits progress. We actively benchmark and work to understand and employ internal and external best practices.

Recognition

We are a meritocracy. Advancement and recognition are earned through contribution and performance, including helping others to achieve and nurturing the best Company culture. We celebrate each other’s victories and efforts. We abhor office politics and never take an action just to advance self-interest or self-promotion.

Fun

We believe that work, done well, can and should be fun. We strive to create an upbeat, supportive environment and try not to take ourselves too seriously. We do not have time for negativism, pessimism or nay-saying.

Our Perks and Benefits

We aim to create a positive environment for our team members, both inside and outside of work. Whether you are working in-person in one of our offices, or collaborating with us virtually, we support our team members both in our home office in Austin, TX and in their homes across the U.S.

Our home office is in the heart of Austin, TX on Congress Avenue.

• Foster City, CA
• Oakland, CA
• Beaverton, OR
• New York, NY
• Charlotte, NC
• Plantation, FL
• Edmond, OK
• Monterrey, Mexico
• Louisville, KY
• Pune, India

We have team members working remotely across the U.S.

Due to the changes 2020 brought to our modern day work lives, the Modernize team is spread throughout the country. Our remote team enjoys many perks from the comfort of their ownhomes.

Unlimited Paid Time Off

401k Retirement Plan

Competitive health, dental, and vision plans

Virtual team building and culture clubs

Paid parking for in-office employees

Home office stipend for remote employees

Downtown Austin, TX office with patio and freesnacks

Get to Know Our Mission

It is an exciting time to be part of Modernize. We are on a mission to digitize the home improvement industry, making it easier for homeowners to find and hire professionals for their projects. Learn how we plan to scale our business and become the go-to online resource for homeowners looking to transform their homes.

Modernize is the flagship home services brand of QuinStreet, inc - a pioneer of performance digital marketing through online marketplaces in a variety of consumer industries. Eleven other consumer brands are part of Quinstreet, situated in industries like insurance, credit cards, personal loans, banking, and more. Learn about job opportunities available in our other QuinStreet verticals.