Leisure Travel Advisor

Direct Travel; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Direct Travel in Dallas is seeking a Leisure Travel Advisor to join our busy office. You will design and book comprehensive leisure itineraries, leveraging Sabre and ClientBase to serve clients efficiently.

The role emphasizes exceptional customer service, attention to detail, and the ability to handle complex travel arrangements in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in the travel industry.
• Working knowledge of GDS systems (Sabre preferred).
• Experience with ClientBase or similar CRM systems.
• Proficiency with city, airline, hotel, and car rental codes.

Responsibilities

• Plan and book leisure travel including air, hotel, car rentals, cruises, and vacation packages.
• Provide expert recommendations and personalized travel solutions.
• Utilize GDS systems to complete bookings efficiently and accurately.
• Maintain client profiles and reservations using CRM systems such as ClientBase.
• Deliver outstanding customer service before, during, and after travel.
• Handle changes, cancellations, and problem resolution with professionalism.
• Manage multiple client requests and deadlines simultaneously.

Skills

Travel planning

Customer service

Communication

CRM knowledge

Tools

Sabre

ClientBase

Job description

As a key member of the Leisure Travel team, the Leisure Travel Advisor will join our busy Dallas office. This is an exciting opportunity for a travel professional who is passionate about creating exceptional travel experiences and delivering outstanding customer service. If you thrive in a fast-paced environment, enjoy building client relationships, and excel at managing complex travel arrangements, we would love to hear from you!

95% On‑site position (Dallas office) / 5% Remote

Hours: Monday to Friday - 7:00 am to 4:00 pm or 8:00 am to 5:00 pm CST

Expedition Expectations

• Plan and book leisure travel including air, hotel, car rentals, cruises, and vacation packages
• Provide expert recommendations and personalized travel solutions
• Utilize GDS systems to complete bookings efficiently and accurately
• Maintain client profiles and reservations using CRM systems such as ClientBase
• Deliver outstanding customer service before, during, and after travel
• Handle changes, cancellations, and problem resolution with professionalism
• Manage multiple client requests and deadlines simultaneously

Passport to Success

• Minimum 2 years of experience in the travel industry
• Working knowledge of GDS systems (Sabre preferred)
• Experience with ClientBase or similar CRM systems
• Proficiency with city, airline, hotel, and car rental codes

Going the Extra Mile

• Strong knowledge of global geography and travel destinations
• Excellent communication and interpersonal skills
• Exceptional organizational and time-management abilities
• High attention to detail and accuracy
• Ability to work independently with minimal supervision
• Proven ability to deliver consistent, high-quality customer service