Legends Restaurant Manager

Delaware North at TD Garden; Boston (MA); On-site; USD 65,000 - 89,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Restaurant Manager to lead their team at a premier venue. This role is perfect for someone passionate about delivering exceptional guest experiences and possessing strong leadership skills. You will oversee daily operations, ensure seamless service, and foster a culture of positive guest relations. With a focus on operational excellence, you will manage staff training, compliance with standards, and administrative duties. Join a company that values your personal and professional growth, offering competitive pay and a range of benefits to support your journey.

Benefits

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Generous friends-and-family discounts

Qualifications

• 2-3 years of restaurant management experience in an upscale environment.
• Certifications: ServSafe, Food Safety Handler, and ServSafe Alcohol.

Responsibilities

• Coordinate restaurant operations, ensuring top-tier service and efficiency.
• Lead team training, coaching, and performance feedback.

Skills

Leadership Skills

Communication Skills

Financial Acumen

Team Management

Education

Bachelor’s degree in Hospitality Management

Business or related field

Tools

Microsoft Office Suite

Point-of-Sale Systems

Job description

The opportunity

Delaware North Sportservice is seeking an experienced Restaurant Manager to lead our Legends Restaurant team at TD Garden in Boston, Massachusetts. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional guest experiences, we want to hear from you!

As Restaurant Manager, you will oversee daily operations, ensuring seamless service, team efficiency, and guest satisfaction. This role requires a hands-on approach to staff leadership, operational excellence, and administrative responsibilities, all while embodying the best practices of a high-performing hospitality team.

Pay

Minimum – Anticipated Maximum Base Salary: $65,500 – $88,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Work under the direction of the Restaurant General Manager to coordinate all restaurant operations, ensuring top-tier service and efficiency
• Schedule and assign tasks to service and kitchen teams, ensuring compliance with company standards, regulations, and best practices
• Lead and support team training, coaching, and performance feedback
• Ensure policies and procedures are upheld, providing leadership that inspires exemplary guest service
• Foster a culture of positive guest relations by addressing concerns proactively and professionally
• Assist with administrative duties, including ordering supplies, inventory management, and financial oversight
• Perform other responsibilities as directed by management to ensure smooth operations and operational excellence

More about you

• Minimum of 2-3 years of restaurant management experience in a similar upscale dining environment
• Bachelor’s degree in Hospitality Management, Business, or a related field preferred
• Certifications required: ServSafe, Food Safety Handler, and ServSafe Alcohol
• Strong financial acumen, including experience with PLs, budgeting, and inventory management
• Previous experience with new restaurant operations, including training, motivating, and implementing systems, policies, and procedures
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and point-of-sale systems
• Excellent communication skills, anticipating both guest and team needs, and exemplifying the highest standards in honesty, integrity, humility, and leadership
• Proven team player with the ability to lead by example and support your team in all aspects of restaurant management
• Experience managing large-scale restaurants is a plus

Shift details

Day shift
Evening shift
On call
Holidays
Evenings as needed
Weekends
Event based