Legal Tech Adoption Lead

Cooley AI; Los Angeles (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

Dental and Vision

Paid time off

Paid holidays

Parental leave

Fertility benefits

Job summary

Cooley AI, the technology arm of Cooley LLP, seeks a Practice Innovation Specialist to drive rollout, adoption, and success of practice-facing technologies across the firm in Los Angeles. You will partner with Innovation Counsel, legal tech vendors, and lawyers to ensure tools are used to deliver exceptional client service.

The role requires 4+ years of relevant experience, proficiency with Microsoft Office and iManage, and a proven track record in change management and customer success.

Qualifications

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and iManage.
• 4+ years of directly applicable experience in legal services, product delivery, change management, or adoption strategy.
• Demonstrated success driving adoption of legal technology or enterprise tools in a complex environment.
• Understanding of the needs of practicing lawyers and workflows in a law firm setting.

Responsibilities

• Develop and implement a structured, data-driven innovation adoption framework that drives engagement and efficiency across practice groups.
• Draft communications, user guides, training materials, and track success metrics for pilots and rollouts.
• Collaborate with legal tech vendors and internal teams to document workflows and feedback to improve tools for lawyers and clients.
• Support experiments, trials, and pilots from inception to scale, including demos and office hours.

Skills

MS Office

iManage

Legal tech

Change management

Customer success

Communication

Education

Bachelor's degree

Advanced degree

Tools

AI tools

Contract analysis tools

Transaction management tools

Research databases

Job description

Cooley AI, the technology arm of Cooley LLP, seeks a Practice Innovation Specialist to drive rollout, adoption, and success of practice-facing technologies across the firm in Los Angeles. You will partner with Innovation Counsel, legal tech vendors, and lawyers to ensure tools are used to deliver exceptional client service.

The role requires 4+ years of relevant experience, proficiency with Microsoft Office and iManage, and a proven track record in change management and customer success.