Legal Support Services Manager 1 - Trial Division

State of Oregon; Salem (VA); On-site; USD 76,000 - 118,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Retirement plan

Professional development

Job summary

Oregon Department of Justice’s Trial Division seeks a Legal Support Services Manager 1 to guide a team of paraprofessionals and supervisors, shaping workflows, policies, and performance management. Lead eDiscovery initiatives and training while coordinating with division leadership to ensure high‑quality legal support across discovery tasks.

You will oversee recruitment, staffing, and resource allocation, with a focus on efficiency, accuracy, and policy compliance in a rapid, document‑heavy

Qualifications

• Five years of lead work, supervision, or progressively related experience.
• Two years of related experience and a bachelor’s degree in a related field.
• Have and maintain a valid Oregon driver’s license.

Responsibilities

• Exercise full supervisory authority over small team of paraprofessionals in the Trial Division, including one subordinate supervisor, overseeing recruitment, hiring, promotion, performance management, coaching, and discipline, and collaborating with Trial Division leadership to resolve employee grievances.
• Contribute to developing, implementing, and evaluating policies, procedures, and operational improvements related to eDiscovery and eDiscovery platforms, identifying improvement opportunities and leading eDiscovery change to support Trial Division goals.
• Identify training needs, coordinate or deliver development opportunities, and contribute to Trial Division eDiscovery training programs aligned with strategic goals.
• Participate in legal case staffing with attorneys and legal teams, review paraprofessional work for accuracy and compliance, ensure documentation, evidence, and exhibits meet legal standards, and adjust workloads within the assigned unit.
• Review paraprofessional billing, invoices, and eDiscovery contracts for accuracy and compliance, compile data, prepare management‑requested reports, and recommend fiscal and resource allocations needed to support service in the Trial Division.
• Participate directly in paraprofessional work as needed during peak workload periods, staff shortages, or urgent operational demands.
• Assist with complex or sensitive tasks requiring higher‑level coordination or problem‑solving to ensure continuity of service and timely completion of work.
• Perform other duties as assigned to support the overall function and effectiveness of the Trial Division based on operational needs, organizational priorities, and emerging projects.

Skills

eDiscovery

Leadership

Change management

Policy implementation

Communication

Teamwork

Coaching

Microsoft Office

Attention to detail

Education

Bachelor's degree

Tools

eDiscovery platforms

Microsoft Office

Job description

Initial Posting Date: 10/08/2026 Application Deadline: 10/25/2026 Agency: Department of Justice Salary Range: $6,834 - $10,569 Position Type: Employee Position Title: Legal Support Services Manager 1 - Trial Division

Job Description

Do you thrive in legal operations leadership, bringing strength in team building, process improvement, and shaping the core systems that support a high‑performing legal division? The Oregon Department of Justice’s Trial Division is seeking a Legal Support Services Manager 1 to guide and strengthen the work of the Trial Division. In this position, you will offer strategic leadership to a small team of seasoned paraprofessionals and the Legal Support Services Supervisor 2, while providing indirect oversight of the Legal Support Services Supervisor 1. You will guide recruitment and staff development, ensure consistent, high‑quality legal support practices, and work closely with Trial Division leadership on workflow, policy execution, and performance management. Your leadership will directly impact the efficiency and precision of legal support across high‑volume discovery and document‑heavy matters. This position will serve as a vital contributor to the development and continual refinement of division policies, procedures, and best practices. It will also help assess and enhance eDiscovery platforms to ensure they remain effective and aligned with evolving needs. In addition, the role will coordinate and deliver training aimed at promoting consistency, building expertise, and supporting high‑quality work across the entire division. The insight and leadership provided in this position will help ensure the Trial Division remains adaptable, efficient, and well‑equipped to respond to the changing landscape of discovery. If you bring a team‑focused, innovative leadership style and enjoy working where excellence and collaboration matter, we invite you to explore this key role with us!

Job Duties (in part)

• Exercise full supervisory authority over small team of paraprofessionals in the Trial Division, including one subordinate supervisor, overseeing recruitment, hiring, promotion, performance management, coaching, and discipline, and collaborating with Trial Division leadership to resolve employee grievances.
• Contribute to developing, implementing, and evaluating policies, procedures, and operational improvements related to eDiscovery and eDiscovery platforms, identifying improvement opportunities and leading eDiscovery change to support Trial Division goals.
• Identify training needs, coordinate or deliver development opportunities, and contribute to Trial Division eDiscovery training programs aligned with strategic goals.
• Participate in legal case staffing with attorneys and legal teams, review paraprofessional work for accuracy and compliance, ensure documentation, evidence, and exhibits meet legal standards, and adjust workloads within the assigned unit.
• Review paraprofessional billing, invoices, and eDiscovery contracts for accuracy and compliance, compile data, prepare management‑requested reports, and recommend fiscal and resource allocations needed to support service in the Trial Division.
• Participate directly in paraprofessional work as needed during peak workload periods, staff shortages, or urgent operational demands.
• Assist with complex or sensitive tasks requiring higher‑level coordination or problem‑solving to ensure continuity of service and timely completion of work.
• Perform other duties as assigned to support the overall function and effectiveness of the Trial Division based on operational needs, organizational priorities, and emerging projects.

State Management Service personnel are responsible for understanding the agency’s affirmative action goals and objectives and developing and implementing plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals’ differences are valued, and consistently treat staff, colleagues, customers and stakeholders/partners with dignity and respect.

Conduct Expectations

The role of the Oregon Department of Justice is to serve state government and to support safe and healthy communities throughout Oregon by providing essential justice services. Employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job and maintain those same standards in their personal lives where actions could reflect on the Department.

Required Experience

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens. Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a bachelor’s degree in a related field, AND Have and maintain a valid Oregon driver’s license. Preference may be given to those with two years of experience as a high‑level legal support professional.

Desired Skills, Experiences, and Attributes

• Knowledge and experience with eDiscovery.
• Experience providing leadership to both supervisory and represented employees.
• Experience implementing change within an organization.
• Direct high‑level management or supervision of legal support professionals.
• Experience revising and implementing policy and procedure.
• Ability to communicate at all levels of the organization effectively and professionally.
• Experience working collaboratively with a team.
• Experience assessing and coaching individuals to meet production and work quality goals.
• Experience collaborating, teambuilding, troubleshooting, and finding solutions to operational needs in a team environment.
• Proficiency in the use of computer software including Microsoft Office.
• Experience providing accuracy and attention to detail in work performance.

What’s In It For You

Job satisfaction as part of a team whose mission is to serve Oregon's public. Part of our management services team with endless peer support.

• Permanent, full‑time employment in Salem or Portland, Oregon.
• Vacation, sick leave, 11 paid holidays a year, and special days off.
• Excellent medical, dental, and vision benefits.
• Pension and retirement programs.
• Opportunity to expand your professional skills.
• For more information about our benefits, you can learn here.

Oregon Department of Justice 1162 Court St NE Salem, OR 97301 [e-mail] Phone: [phone] Fax: [phone]

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”