Legal Staff Services Manager

Merced County, CA; Merced (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Merced County is seeking an experienced Administrative Services professional to support the Director in office management and staff supervision. The role involves coordinating training, performance evaluations, and adherence to policies across clerical staff.

Responsibilities include budget support, grant tracking, and process improvements in line with federal and county guidelines. The position emphasizes effective communication and data-driven decision making within a public sector environment.

Qualifications

• Three (3) years of increasingly responsible administrative/office support experience in a public or private legal office, including one (1) year in a lead or supervisory position.

Responsibilities

• Assists the Administrative Services Director in matters involving the management of the office.
• Participates in the selection, training, supervision, discipline and promotion of support staff and guides subordinate supervisors in performance appraisal, documentation and personnel procedures.
• Provides direction on complex case issues with clerical staff.
• Identifies areas in need of program improvement and develops and implements business practice procedures for line staff following Federal, State and departmental guidelines.
• Assists in the development, implementation and administration of department budget; as assigned.
• Monitors and meets grant requirements by gathering and maintaining statistical data for various grants; develops grant proposals.
• Responds to complaints and questions from the public and other agencies.
• Evaluates department procedures, staffing, equipment, forms and workflow in conducting automation.

Skills

Communication

Data analysis

Deadline management

Job description

Duties may include, but are not limited to the following:

• Assists the Administrative Services Director in matters involving the management of the office.
• Participates in the selection, training, supervision, discipline and promotion of support staff and guides subordinate supervisors in performance appraisal, documentation and personnel procedures.
• Provides direction on complex case issues with clerical staff.
• Identifies areas in need of program improvement and develops and implements business practice procedures for line staff following Federal, State and departmental guidelines.
• Assists in the development, implementation and administration of department budget; as assigned.
• Monitors and meets grant requirements by gathering and maintaining statistical data for various grants; develops grant proposals.
• Responds to complaints and questions from the public and other agencies.
• Evaluates department procedures, staffing, equipment, forms and workflow in conducting automation.

Experience:

Three (3) years of increasingly responsible administrative/office support experience in a public or private legal office, including one (1) year in a lead or supervisory position.

• Communicate effectively with others in person and over the telephone.
• Analyze data, interpret policies, procedures and regulations, and develop appropriate conclusions.
• Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines.
• Resolve conflicts and respond appropriately to complaints.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Train, evaluate and supervise staff; establish, implement and achieve goals and objectives.
• Frequent use of depth perception, peripheral vision and color perception.
• Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
• Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping.
• Frequent repetitive hand and arm motion; occasionally lift and carry up to 40 pounds.

• Regular attendance is an essential function.

Knowledge of:

• Legal terminology, documents and provision of the State Constitution and State codes and laws governing the functions and operations of the District Attorney's office.
• Organizations and functions of County Government and law enforcement agencies.
• Methods of supervision and office management principles.
• Modern office methods, supplies, and equipment.
• Principles of effective training and supervision.
• Business English, including vocabulary, grammatical usage, and punctuation.

Ability to:

• Plan, organize, and lay out work for a clerical staff, to supervise their work, and to obtain the most effective results.
• Analyze situations accurately and adopt an effective course of action.
• Perform the maintenance and review of financial and statistical records.
• Work cooperatively with those contacted in the course of work.
• Coordinate assigned functions with County departments and government agencies.
• Assist in developing and implementing policies and procedures.
• Design and implement use of forms.

Why Merced County? A message from the CEO