Legal Services Program Specialist

Asian Americans Advancing Justice Southern California; Los Angeles (CA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, and vision benefits

403(b) retirement with match

Job summary

Asian Americans Advancing Justice Southern California is seeking a Legal Services Program Specialist in Los Angeles to support data, reporting and program administration for our legal services team.

You will help manage LegalServer data, assist with grant and State Bar reports, and coordinate records, while collaborating with program leadership to ensure compliance and client service excellence in a dynamic nonprofit environment.

Qualifications

• Associate’s or higher education with relevant experience.
• 2+ years in admin, program support, data or reporting.
• Experience with grants, contracts, and reporting preferred.
• Familiarity with LegalServer or similar case management systems preferred.

Responsibilities

• Support data collection, organization, and reporting for programs.
• Assist with grant and State Bar reporting and compliance.
• Coordinate administrative workflows and document management.
• Support leadership with scheduling, materials, and planning.

Skills

Admin support

Data reporting

Case management

Grants/contracts

Education

Associate’s or Bachelor’s degree, or equivalent

Tools

LegalServer

Job description

Description

We are looking for a Legal Services Program Specialist to join our team in Los Angeles!

WHO WE ARE

We are the nation’s largest legal and civil rights organization for Asian Americans and Pacific Islanders (AAPI). Our mission is to advocate for civil rights, provide legal services and education, and build coalitions to positively influence and impact Asian Pacific Americans and to create a more equitable and harmonious society. We serve more than 15,000 individuals and organizations every year, focusing on the most vulnerable members of AAPI communities while also building a strong voice for civil rights and social justice. With our Advancing Justice affiliates in Atlanta, Chicago, San Francisco, and Washington, D.C., we enrich, enhance, and serve our communities all across the country.

WHAT WE BRING

• The special opportunity to join a mission driven team
• Flexible, hybrid work schedules
• Rich medical, dental and vision benefits
• Retirement options through 403B and match

WHO YOU ARE

You share our mission of advocacy for Asian Pacific Americans. You enjoy the thrill of serving the public interest while championing civil rights and social justice. You take pride in your work enriching lives and communities in Los Angeles and across the country. You are looking for your next role in an organization that supports your career as much as you support the organization and its goals. You are looking for a job where you make a difference, and your impact is directly proportional to your contribution. You are a game changer. You are a leader. You are an advocate.

WHAT YOU BRING

• Associate’s degree, Bachelor’s degree, or equivalent combination of education and relevant experience preferred.
• Minimum of two (2) years of administrative, program support, data, reporting, or case management systems experience, preferably in a legal services, nonprofit, or public interest setting.
• Experience supporting grants, contracts, compliance reporting, case management systems, or program administration strongly preferred.
• Experience working with LegalServer or another case management database strongly preferred.
• Demonstrated commitment to social justice and serving low-income, immigrant, and underserved communities preferred.

Qualifications

ABOUT THE ROLE

Under the direction of the Vice President of Programs or designee, the Legal Services Program Specialist provides administrative, data, reporting, and operational support for AJSOCAL’s legal services programs. This position supports the delivery of legal services by assisting with LegalServer data integrity, case-related reporting, grant and State Bar reporting, records organization, and program coordination for legal services units.

This is fixed term position and IS covered under the Collective Bargaining Unit.

Duties and Responsibilities

35% Legal Services Data, Reporting, and Compliance Support

• Support the collection, review, organization, and maintenance of legal services data for programmatic, grant, and regulatory reporting purposes.
• Assist with preparation of monthly, quarterly, semi-annual, and annual legal services reports, including State Bar and other funder-required reports.
• Run, compile, clean, and format case and client data from LegalServer and other internal tracking systems for legal services reporting.
• Conduct routine data quality review to help ensure accuracy, completeness, consistency, and timeliness of legal services case records and outcomes.
• Assist legal services leadership with tracking program deliverables, case outcomes, client services, and other performance indicators tied to legal services funding.
• Support audit readiness, monitoring visits, file review preparation, and documentation requests related to legal services grants and contracts.
• Maintain organized electronic files and reporting records related to legal services compliance and program administration.

35% Legal Services Program and Administrative Support

• Provide administrative support to legal services program leadership in connection with legal services operations, including scheduling, meeting coordination, document preparation, follow-up, and internal tracking.
• Support coordination of legal services workflows, including report deadlines, document collection, case record follow-up, and records management.
• Prepare correspondence, templates, spreadsheets, summaries, and other administrative materials related to legal services operations.
• Assist with maintaining legal services resource materials, internal procedures, reference guides, and reporting calendars.
• Support case management-related administrative processes, including data entry, case status review, document organization, and records reconciliation, under the direction of legal services leadership.
• Coordinate across legal services units to gather information needed for reports, compliance submissions, and internal planning.
• Provide logistical and administrative support for legal services meetings, trainings, and program planning activities.

25% LegalServer and Systems Support for Legal Services

• Support LegalServer-related administrative functions for legal services programs, including data entry support, report support, user follow-up, and troubleshooting coordination.
• Assist in the development, maintenance, and implementation of LegalServer-related procedures, guides, and training materials for legal services staff.
• Help identify data gaps, reporting issues, and process inefficiencies within legal services workflows and elevate recommendations to leadership.
• Support onboarding of legal services staff in administrative processes related to LegalServer, data entry expectations, and reporting practices.
• Collaborate with program leadership and administrative staff to improve consistency in legal services data collection, reporting practices, and file management.
• Attend relevant trainings related to LegalServer, reporting requirements, and legal services administrative systems as assigned.

5% Other Duties as Assigned

• Perform other legal services-related administrative and program support duties as assigned.

At AJSOCAL, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. AJSOCAL strictly prohibits and does not tolerate discrimination against employees, applicants, or other covered persons, including interns.

All positions are subject to funding, and non-collective bargaining unit positions are also at will.