Legal Operations Supervisor - 1st Shift (Hybrid)

Rrdonnelley; Phoenix (AZ); On-site; USD 67,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Life insurance and other coverages

Parental leave and tuition assistance

Job summary

RR Donnelley is seeking a Legal Operations Supervisor in Phoenix to lead day-to-day operations, set priorities, and oversee a team of 10+ professionals. You will analyze performance metrics, ensure compliance with policies, and address client and team concerns while driving process improvements.

This role operates Monday–Friday, 8:00 am–5:00 pm, with a noted salary range of $74,000–$115,500 annually depending on location and experience.

Qualifications

• Excellent written and verbal communication.
• Strong work ethic and customer service skills.
• Ability to work in a fast-paced environment with deadlines.
• Independence and cross‑functional teamwork capability.
• Maintain professional conduct and attention to detail.
• 5+ years of relatable experience; business planning knowledge is a plus.

Responsibilities

• Manage day-to-day operations of the team.
• Oversee staff of 10+ professionals.
• Analyze performance and key metrics.
• Ensure compliance with company policies and procedures.
• Address client and team concerns proactively.
• Champion project management excellence.
• Develop and maintain project tracking methods.
• Implement processes and tools to increase efficiency.
• Translate internal needs to the design team and align expectations.
• Manage priority changes and implement plans.
• Assist in recruiting, interviewing, and onboarding new employees.
• Share candidate and internal feedback as appropriate.
• Maintain up-to-date documentation on all candidates.
• Other responsibilities as assigned.

Skills

Communication skills

Customer service

Time management

Problem solving

Prioritization

Education

Bachelor's degree in business

Tools

Project management software

Job description

RR Donnelley is adding a Legal Operations Supervisor to their team! We are seeking a detail oriented and service-driven Supervisor to join our team. In this role you will be responsible for setting priorities, general project/team oversight, and understanding/deploying the resources required for a wide variety of requirements.

Schedule: Monday through Friday, 8:00am - 5:00pm

NOTE: this position pays $68,500 max at this time

Responsibilities:

• Manage day-to-day operations of the team
• Oversee staff of 10+ professionals
• Analyze performance and key metrics
• Ensure compliance with company policies and procedures
• Proactively address, handle, and rectify all client and team concerns
• Champion project management excellence
• Develop and maintain best-in‑class project tracking methods
• Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
• Translate the needs of internal partners to the design team and ensure expectations are met
• Manage changes in priorities and implements plans to meet business needs
• Assist in recruiting, interviewing, and onboarding new employees
• Share candidate and internal feedback as appropriate
• Maintain up-to-date documentation on all candidates
• Other responsibilities as assigned

Qualifications:

• Excellent written and verbal communication
• Strong work ethic and customer service skills
• Ability to work in a fast-paced, high-pressure, and deadline-driven environment
• Able to work independently and as part of a cross‑functional team
• Maintain professional conduct and a positive attitude at all times
• Excellent prioritization and time management skills
• Excellent problem‑solving skills
• Excellent attention to detail
• Bachelor's degree in area of business preferred
• 5+ years of relatable experience
• Knowledge of business planning, and ability to build strong, cohesive, and high‑performing teams
• Experience within a specific industry and industry‑specific software is nice to have

RRD's current salary range for this role is $74000 to $115500/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.