Legal Operations Specialist

Judi Health, LLC; New York (NY); Hybrid; USD 87,000 - 109,000; Full time

Job summary

Judi Health is seeking a Legal Operations Specialist to streamline the Legal Department’s workflows and contracting processes. You will manage CLM, document-management, and information systems, reporting KPIs to leadership, and support drafting and negotiations of client agreements.

The role offers a 3-days hybrid schedule with local options in NYC, Denver, or Charlotte, and requires collaboration with finance, operations, sales, IT, and other teams to ensure timely, compliant legal deliverables.

Qualifications

• B.A. or B.S. required, with paralegal experience/certificate preferred
• 3+ years of experience with legal project operations/management
• Prior health care, PBM, and/or SaaS experience preferred
• Prior experience with Salesforce platform preferred
• Strong experience in developing, implementing, and using legal-department technology solutions (e.g., CLM, document-management, and matter-management programs, as well as e-signature tools)
• Proven track record of collaborating with cross-functional groups (e.g., finance, operations, sales, IT)
• Ability to work both independently and as part of a team in a fast-paced environment, while successfully managing multiple projects to completion
• Excellent analytical, problem-solving, and verbal and written communication skills
• Ability to think strategically and identify inefficiencies, develop long-term solutions, and challenge and improve existing processes through automation and redesign
• Attention to detail and commitment to delivering high-quality work product in a customer-focused environment
• Demonstrated proficiency with Microsoft Office products and Adobe Acrobat Pro

Responsibilities

• Support the Legal Department in implementing and managing efficient systems, workflows, processes, and procedures to maintain alignment with business priorities as the company grows
• Coordinate the day-to-day administrative and operational needs of the Legal Department and its stakeholders
• Manage contract lifecycle management (CLM), document-management, and other project-management applications, tools, and processes to optimize quality and timeliness of legal work product and other deliverables.
• Training and supporting key stakeholders on those applications and tools, both individually and through self-help resources, to ensure buy-in and going-forward adherence to best practices.
• Ensuring adherence to other contracting processes such as internal review-and-approval, signature, and distribution workflows.
• Maintaining and updating contract playbook and fallback-language repositories.
• Driving and tracking key performance indicators (KPIs) and other metrics for the Legal Department, and generating related reports.
• Manage intake of requests for legal support and work product, prioritize and assign tasks to team members, and track progress and deadlines.
• Collaborate with internal teams in sales, client account management, proposal management, underwriting, compliance, operations, privacy, IT, and finance groups, to ensure timely communication and completion of legal deliverables.
• With support of Legal Department colleagues, prepare first drafts of client contracts and amendments.
• Drive other strategic and operational initiatives with on-time and on-budget results.
• Assist with budget matters and other special projects and responsibilities.
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Skills

Legal ops

Cross-functional

Salesforce

CLM

Document management

E-signature

Analytical skills

Communication

Education

BA/BS

Paralegal cert

Tools

Salesforce

CLM tools

Document management

Matter management

E-signature tools

Job description

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health .

Location: 3-days Hybrid (Local to NYC , Denver , or Charlotte )

Position Summary:

The Legal Operations Specialist is responsible for many of the Legal Department’s day-to-day operations, and helps to ensure that the department’s workflows and priorities remain aligned with the needs of the business and its customers. This role will play a critical role in implementing and managing the department’s internal processes and systems, with a particular focus on contracting and information-management processes and related technology tools and platforms, to promote efficiency and productivity. The Legal Operations Specialist will provide primary support for tracking and reporting the Legal Department’s key performance indicators (KPIs) and other metrics, and will also support the contracting function by assisting with drafting, review, and negotiation of client contracts. The Legal Operations Specialist will report to the Vice President, Associate General Counsel, but will also work closely with the General Counsel and key business leaders.

Position Responsibilities:

• Support the Legal Department in implementing and managing efficient systems, workflows, processes, and procedures to maintain alignment with business priorities as the company grows.

Coordinate the day-to-day administrative and operational needs of the Legal Department and its stakeholders

• Manage the Legal Department’s existing technology tools and contract/information-management processes, and identify, implement, and manage new tools and processes, to increase overall efficiency and productivity. This includes:
  • Managing contract lifecycle management (CLM), document-management, and other project-management applications, tools, and processes to optimize quality and timeliness of legal work product and other deliverables.
  • Training and supporting key stakeholders on those applications and tools, both individually and through self-help resources, to ensure buy-in and going-forward adherence to best practices.
  • Ensuring adherence to other contracting processes such as internal review-and-approval, signature, and distribution workflows.
  • Maintaining and updating contract playbook and fallback-language repositories.
  • Driving and tracking key performance indicators (KPIs) and other metrics for the Legal Department, and generating related reports.
• Manage intake of requests for legal support and work product, prioritize and assign tasks to team members, and track progress and deadlines.
• Collaborate with internal teams in sales, client account management, proposal management, underwriting, compliance, operations, privacy, IT, and finance groups, to ensure timely communication and completion of legal deliverables.
• With support of Legal Department colleagues, prepare first drafts of client contracts and amendments.
• Drive other strategic and operational initiatives with on-time and on-budget results.
• Assist with budget matters and other special projects and responsibilities.
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Minimum Qualifications:

• B.A. or B.S. required, with paralegal experience/certificate preferred
• 3+ years of experience with legal project operations/management
• Prior health care, pharmacy benefit management (PBM), and/or software-as-a-service (SaaS) experience preferred
• Prior experience with Salesforce platform preferred
• Strong experience in developing, implementing, and using legal-department technology solutions (e.g., contract lifecycle management (CLM), document-management, and matter-management programs, as well as e-signature tools)
• Proven track record of collaborating with cross-functional groups (e.g., finance, operations, sales, IT)
• Ability to work both independently and as part of a team in a fast-paced environment, while successfully managing multiple projects to completion
• Excellent analytical, problem-solving, and verbal and written communication skills
• Ability to think strategically and identify inefficiencies, develop long-term solutions, and challenge and improve existing processes through automation and redesign
• Attention to detail and commitment to delivering high-quality work product in a customer-focused environment
• Demonstrated proficiency with Microsoft Office products and Adobe Acrobat Pro

New York, NY Salary Range

$87,200 - $109,000 USD

Denver, CO Salary Range

$80,000 - $100,000 USD

Charlotte, NC Salary Range

$72,800 - $91,000 USD

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non‑compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Judi Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.