Legal Operations Specialist

Texas Health and Human Services; Austin (TX); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Paid health insurance for full-time

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

The Texas Health and Human Services Commission (HHSC) seeks three Legal Operations Specialists (Program Specialist VI) in its OCC Legal Services Division in Austin. You will provide data analytics, reporting, and executive-ready deliverables with minimal supervision in a hybrid telework environment.

These roles require strong written communication, cross-team collaboration, and the ability to manage multiple priorities while ensuring accuracy and timely results.

Qualifications

• Knowledge of performance reporting and executive-level communication that supports decision-making.
• Knowledge of the HHS system, its organizational structure, and its programs.
• Knowledge of the Texas legislative process.
• Skill in preparing, reviewing, and finalizing executive-ready deliverables, including strong writing and editing skills.
• Skill in communicating complex information to stakeholders through concise writing, briefings, and presentations.
• Skill in data analysis and reporting.

Responsibilities

• Coordinates information-sharing and data reporting efforts for the LSD section; develops dashboards and reports for leadership and clients.
• Provides administrative support: monitoring shared mailboxes, preparing meeting materials, tracking deadlines and metrics.
• Reviews documents and drafts policies and procedures to ensure quality and consistency.
• Supports continuous improvement efforts, optimizes workflows, and tracks project initiatives.
• Provides cross-functional operational support and participates in workgroups.
• Other duties as assigned.

Skills

Executive-level reporting

HHS knowledge

Texas legislative process

Data analysis

Stakeholder communication

Multitasking/time management

Decision making

Technical acumen

Tools

SharePoint

Teams

Case management system

LSD Knowledge Bank

Job description

Date: Aug 6, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Legal Operations SpecialistJob Title: Program Specialist VIAgency: Health & Human Services CommDepartment: OCC Legal Services DivisionPosting Number: 19845Closing Date: 09/05/2026Posting Audience: Internal and ExternalOccupational Category: Business and Financial OperationsSalary Range: $6,701.75 - $7,600.00Pay Frequency: Monthly

Salary Group: TEXAS-B-23Shift: Day

Additional Shift

Telework: Eligible for Telework

Travel

Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations:

MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Brief Job Description

The Legal Services Division (LSD) in the HHS Office of Chief Counsel (OCC) seeks three Legal Operations Specialists (Program Specialist VI).

Each Legal Operations Specialist reports directly to a Deputy Chief Counsel who oversees a section of LSD and performs highly advanced senior-level professional work supporting LSD, including data analytics, reporting, strategic and operational planning, quality assurance, and other key administrative and operational activities.

The Legal Operations Specialists work under limited supervision, with considerable latitude for the use of initiative and independent judgment.

A hybrid telework schedule may be available, with on-site office location at the HHS North Austin Campus.

Essential Job Functions (EJFs)

• EJF 1 (30%): Coordinates information-sharing and data reporting efforts for the LSD section. Collaborates with other Legal Operations Specialists supporting other LSD sections. Develops dashboards and reports for the Deputy Chief Counsel, HHS leadership, and HHS clients. Manages internal LSD collaboration tools on behalf of the section, such as SharePoint pages, Teams and Teams channels, and the LSD Knowledge Bank. Serves as a super-user in OCC’s case management system and other technology systems for report generation and administrative support.
• EJF 2 (25%): Provides administrative support to the Deputy Chief Counsel by monitoring shared mailboxes, preparing meeting materials, coordinating legislative activities, and tracking deadlines, deliverables, and performance metrics. Calendars and monitors key events and deadlines on behalf of the section and Deputy Chief Counsel.
• EJF 3 (15%): Reviews documents, memoranda, and presentations prepared by LSD section staff for quality, accuracy, and consistency. Maintains templates and develops new templates and materials as needed. Drafts and updates policies and procedures.
• EJF 4 (15%): Supports continuous improvement efforts for the LSD section. Optimizes workflows, monitors business plan initiatives, coordinates reporting, and assists with project tracking.
• EJF 5 (10%): Provides operational support to LSD section and collaborates with other LSD sections and OCC divisions. Participates in workgroups and supports cross-functional initiatives in coordination with OCC Strategic Operations.
• EJF 6 (5%): Other duties as assigned.

Knowledge, Skills And Abilities (KSAs)

• Knowledge of performance reporting and executive-level communication that supports decision-making.
• Knowledge of the HHS system, its organizational structure, and its programs.
• Knowledge of the Texas legislative process.
• Skill in preparing, reviewing, and finalizing executive-ready deliverables, including strong writing and editing skills.
• Skill in communicating complex information to stakeholders through concise writing, briefings, and presentations.
• Skill in managing multiple priorities and deadlines while maintaining accuracy, consistency, and timeliness.
• Skill in data analysis and reporting.
• Ability to evaluate and develop administrative policies and procedures.
• Ability to coordinate across teams and partners to deliver timely and complete results.
• Ability to exercise sound judgment and make effective decisions under minimal supervision.
• Ability to communicate complex information effectively to technical, operational, and executive audiences.
• Ability to rapidly learn new software and computer systems.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

• Experience with leading implementation of new technology in a complex work environment is required.
• Experience working in or supporting health and human services programs is preferred.
• Experience developing, reviewing, and presenting reports, analyses, or executive-level deliverables is required.

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Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin