Legal Operations Analyst

Attentive; New York (NY); Hybrid; USD 72,000 - 95,000; Full time

Benefits offered by this job

Health & wellness

Equity

Job summary

Attentive, the AI marketing platform for 1:1 personalization, seeks a Legal Operations Analyst to support product legal, IP and litigation operations. You will manage matter work, outside counsel billing, and reporting while driving process improvements.

The role requires a Bachelor’s degree or equivalent legal experience, strong data skills, and proficiency with Excel, PowerPoint, and Office 365 including SharePoint and Power Automate. Equity and benefits offered.

Qualifications

• Bachelor’s Degree or equivalent Legal experience.
• 2+ years in corporate Legal or Operations or Master’s Degree preferred.
• Analytical and organizational skills with strong attention to detail.
• Discretion and confidentiality maintained.
• Excellent verbal and written communication with stakeholders including senior management.
• Strong analytical abilities with multiple data sets and ability to draw conclusions.
• Ability to balance multiple priorities and meet deadlines.
• Advanced Excel and PowerPoint skills.
• Experience with Office365 including SharePoint and Power Automate.
• Interest in learning about legal AI products and tooling.

Responsibilities

• Maintain a legal matter management system with accurate data input and trend analysis.
• Support day-to-day work for Product Legal, including audit letters and bankruptcy tracking.
• Manage outside counsel billing and related accounts payable.
• Assist with department monthly reports, dashboards, and quarterly accruals.
• Identify, recommend, and implement process improvements in reporting and systems.
• Assist with developing AI workflows and agents.
• Interface with vendor resources and internal Legal Team for operational support.

Skills

Bachelor's Degree

Legal operations

Data analysis

Attention to detail

Confidentiality

Communication skills

Stakeholder mgmt

Excel

PowerPoint

Office 365

SharePoint

Power Automate

AI workflows

Data sets

Education

Bachelor’s Degree or equivalent

Tools

Office365

SharePoint

Power Automate

Job description

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the#1provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

The Legal Operations Analyst supports the Product Legal functions in the legal team which is comprised of two product attorneys and one litigation attorney. This position will work closely with the Product Legal, IP & Litigation team and report to the Director of Legal Operations. Responsibilities include: operational support for product reviews and releases, litigation, matter management (including outside counsel e-billing), and routine operational reporting.

What You’ll Accomplish

• Maintain a legal matter management system, including accurate data input and trend analysis.
• Support day to day work related to Product Legal team including audit letters and bankruptcy tracking
• Manage outside counsel billing and related accounts payable
• Assist with department monthly reports and dashboards, legal quarterly accruals and other reports as requested.
• Identify, make recommendations, and implement process improvements in reporting analysis and system capabilities.
• Assist with developing AI workflows and agents
• Interface with select vendor resources
• Interface with internal Legal Team to provide operational support

Your Expertise

• Bachelor’s Degree or equivalent Legal experience
• 2+ year experience in corporate Legal or Operations or Masters Degree, preferably
• Demonstrated analytical and organizational skills with critical attention to detail.
• Proven ability to maintain discretion and confidentiality.
• Excellent verbal and written communication skills with ability to communicate effectively with all stakeholders including senior management.
• Excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
• Track record in balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
• Advanced Excel and PowerPoint skills
• Ideally, has experience working with Office365 including SharePoint and Power Automate
• Experience in working with or a strong interest in learning about legal AI products and tooling

You’ll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $71,600 - $95,000 annually +equity + benefits
• Our salary ranges are determined by role, level and location

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

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Act Like an Owner- Take responsibility for Attentive’s success

Learn more about AWAKE , Attentive’s collective of employee resource groups.

Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.