Client Order Coordinator

CSC; Wilmington (DE); On-site; USD 42,000 - 58,000; Full time

Job summary

CSC is seeking a Service Specialist/Client Order Coordinator in Wilmington, DE to support Compliance Operations. On-site role, Mon-Fri, 8:30-5:30, collaborating with client-facing teams to prepare and send monthly client notifications and support reporting needs.

The ideal candidate will be customer-focused, able to shift priorities, and comfortable with learning reporting tools while managing multiple processes to support our customers' needs.

Qualifications

• Ability to maintain high quality in a fast-paced, high-volume environment.
• The ability to multitask.
• The ability to work independently and as part of a team.
• Flexibility and problem solving abilities.
• Strong computer skills, especially MS Excel.
• High attention to detail and accuracy.
• Excellent organizational skills and ability to manage projects.
• Strong time management and analytical skills.

Responsibilities

• Provide great service to internal and external customers.
• Assist with client special project requests.
• Work with Domestic and International platforms.
• Handle varied work and learn multiple processes.
• Cross-train on functions to support compliance needs.
• Prepare client validation reports and update accounts.
• Process customer filings when needed and assist with invoicing.

Skills

Customer service

Multitasking

Independent & team player

Flexibility

Problem solving

Time management

Research & analytical skills

Attention to detail

Tools

MS Excel

Job description

Wilmington, DE

CSC’s Compliance Support Team is seeking a Service Specialist to assist with our growing compliance operations. A successful candidate will develop a deep understanding of how our Company Records impact annual report filings, research and report findings for delinquent and revoked entities enrolled in the service, and support our client-facing team members by preparing and sending monthly client notifications, along with other duties as assigned to support our customers’ needs.

Job Description

Client Order Coordinator

On-Site

Mon-Fri 8:30-5:30pm

Wilmington, DE

CSC’s Compliance Support Team is seeking a Service Specialist to assist with our growing compliance operations. A successful candidate will develop a deep understanding of how our Company Records impact annual report filings, research and report findings for delinquent and revoked entities enrolled in the service, and support our client-facing team members by preparing and sending monthly client notifications, along with other duties as assigned to support our customers’ needs.

We are looking for a self-starting individual who is passionate about customer service, has an interest in learning our reporting tools and is comfortable with shifting priorities that are dependent upon the expanding needs of the department, and our customers.

Some of the things you’ll be doing:

• Providing great service to internal and external customers
• Assisting with client special project requests
• Working with Domestic and International platforms
• Varied work, learning and understanding multiple processes
• Cross-trained on many different functions required to support the compliance needs of our customers
• Customer validation reports, and making updates to their accounts
• Process customer filings when needed
• Invoicing when needed

What technical skills, experience, and qualifications do you need?

• Ability to maintain high quality in a fast-paced, high-volume environment
• The ability to multitask
• The ability to work independently and function as part of a team
• Flexibility
• Problem solving skills
• Strong computer skills and proficiency in MS Excel
• High attention to detail and accuracy
• Excellent organizational skills/demonstrated ability to manage projects and meet deadlines
• Strong time management, research & analytical skills

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About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.