Legal Clinic Operations Assistant

Southwestern Law School; California (MO); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Southwestern Law School seeks an in-person Legal Clinic Operations Assistant to help oversee the Legal Clinic Department with the Assistant Director of Clinical Operations. This role supports clinic programs and collaborates with faculty, students, clients, and community members, providing case support to in-house clinic faculty.

This is an in-person position with some remote work available, reporting to the Associate Dean of Clinical Programs.

Qualifications

• Bachelor's degree required.
• Bilingual in Spanish and English; fluency in Spanish (professional) required.
• Experience in higher education preferred.
• Strong interpersonal and communication skills with diverse groups.
• Ability to translate documents and serve as interpreter when needed.
• Familiarity with case data management systems such as Clio.

Responsibilities

• Management of day-to-day clinic operations.
• Conduct administrative training and onboarding of clinic students.
• Supervise and assist clinic students with administrative matters (time sheets, mailing, calls, voicemail).
• Assist in clinic data capture, reporting, and other administrative tasks.
• Prepare immigration applications and other documents as needed.
• Assist clients with gathering documents and hearings preparation.
• Translate documents and correspondence between English and Spanish; interpret for client consultations.
• Interact with schools, government agencies, and advocates on clients' behalf.
• Conduct telephone intake screenings and manage client communications.
• Organize and maintain case files and data in the case management system.
• Distribute mail and manage outgoing mail; ensure time-sensitive mail is sent.
• Assist with clinic event planning and calendar management.
• Support educational and outreach programs.
• Organize and maintain clinic workspace and office supplies.
• Handle billing and accounting duties.
• Respond to inquiries from faculty, staff, and students.
• Maintain positive relationships with alumni, students, staff, and faculty.

Skills

Bilingual in Spanish and English

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SharePoint

Clio

Job description

The Legal Clinic Operations Assistant of Southwestern Law School helps oversee the Legal Clinic Department in collaboration with the Assistant Director of Clinical Operations. The Operations Assistant supports the clinic programs and works closely with faculty, students, clients, and community members. The Operations Assistant also provides case support to in-house clinic faculty members.

This is an in-person position with some remote work available. The Legal Clinic Operations Assistant will report to the Associate Dean of Clinical Programs.

Key responsibilities:

• Management of day-to-day clinic operations.
• Conduct administrative training and onboarding of clinic students.
• Supervise and assist clinic students with administrative matters, including time sheets, mailing procedures, telephone calls, and monitoring the clinic voicemail.
• Assist in clinic data capture, reporting, and other administrative matters.
• Prepare immigration applications, document translations, and other documents as needed.
• Assist clients with gathering documents and preparing for hearings.
• Translate documents and correspondence from English to Spanish and Spanish to English.
• Serve as Spanish interpreter for client consultations and telephone calls.
• Interact with schools, government agencies, and advocates on behalf of clients.
• Conduct telephone intake screenings for legal issues, interviews, and other communications with clients, caretakers, and family members.
• Answer inquiries from community members and make referrals when appropriate.
• Organize and maintain physical and electronic case files, including copying and scanning, opening, and closing out client files.
• Input, update, and maintain client information and other data in the case management system.
• Distribute incoming mail and prepare outgoing mail daily, ensure time sensitive mail is sent accordingly.
• Assist with clinic event planning and manage the clinic calendar.
• Assist with educational and outreach programs.
• Organize and maintain clinic workspace and office supplies.
• Responsible for billing and accounting duties.
• Answer inquiries from faculty, staff, and students.
• Maintain positive relationships with alumni, students, staff, and faculty.
• Perform other work-related duties as assigned.
• Bachelor's degree required.
• Experience working with students in higher education.

Knowledge, Skills, and Abilities Required

• Bilingual in Spanish and English; verbal and written fluency in Spanish (professional proficiency) is required.
• Ability to work independently in a busy and dynamic office shared with students.
• Prior immigration experience, experience working with trauma survivors, children, or other vulnerable populations preferred.
• Strong interpersonal skills and ability to communicate effectively with individuals and groups from diverse ethnic, cultural, and educational backgrounds.
• Strong organizational skills to manage and prioritize multiple projects and case work.
• Proficient in Microsoft Office Suite applications, including Word, Excel, Outlook, and SharePoint.
• Familiarity with case data management systems such as Clio.
• Budget management.
• Enthusiasm for working with law students.
• Excellent communication skills, written and verbal.
• Ability to work flexibly with changing priorities and deadlines.

Salary: $23.08/hour

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