An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Job summary
A high-performing criminal defense firm is seeking a Client Solutions Advisor in Birmingham, AL. This high-impact role focuses on guiding prospective clients through the decision to hire the firm, emphasizing strong closing and persuasion skills. Ideal candidates will have experience in emotion-heavy sales environments and demonstrate exceptional communication and organizational abilities. The position is full-time, based in-person, and commission-based, with success measured by retainers signed and overall client satisfaction.
Qualifications
Experience in emotionally charged sales environments is preferred.
Strong closing mentality and ability to guide clients in payment decisions.
Ability to stay calm under stress and maintain professionalism.
Responsibilities
Serve as the first point of contact for prospective clients.
Conduct in-depth phone consultations to assess legal needs.
Manage objections and discuss fees confidently.
Track metrics and maintain accurate records of conversations.
Provide empathy and professionalism during client interactions.
Skills
Emotional intelligence
Verbal communication
Persuasion skills
Organization
Sales closing
Job description
A high-performing criminal defense firm is seeking a Client Solutions Advisor in Birmingham, AL. This high-impact role focuses on guiding prospective clients through the decision to hire the firm, emphasizing strong closing and persuasion skills. Ideal candidates will have experience in emotion-heavy sales environments and demonstrate exceptional communication and organizational abilities. The position is full-time, based in-person, and commission-based, with success measured by retainers signed and overall client satisfaction.