Legal Case Manager: Workflow & KPI Lead

Davis and Associates, Attorneys at Law, LLC; Miami (FL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Health Care Flexible Spending Account

Life insurance

Short-term and long-term disability

Educational course reimbursement

Paid time off (PTO)

Paid holidays

Job summary

Miami Family Law Group in Miami is seeking a driven Case Manager to keep matters moving across family law, probate, guardianship, and estate planning. You will monitor stages, identify bottlenecks, and drive cases forward while ensuring accurate records and timely updates in Clio.

The role emphasizes clear communication, adherence to workflows, and collaboration with leadership and paralegals in a fast-paced, technology-forward firm.

Qualifications

• Case management experience in family law, probate, guardianship, or estate planning (3 years required).
• Experience with case lifecycle from open to close (3 years recommended).
• Proficient in billable hour environments and production metrics.
• Clio experience in legal practice management preferred.

Responsibilities

• Monitor and manage matter stages across family law, probate, guardianship, and estate planning cases.
• Identify bottlenecks and stalled cases, then drive them forward.
• Enforce case movement standards and hold the team accountable to KPI benchmarks.
• Maintain accurate matter records, update case statuses, and track milestones in Clio.
• Run reports and surface key data for management and production team reviews.
• Flag at risk cases and elevate before they become a problem.
• Audit workflows to ensure nothing falls through the cracks.
• Communicate issues, wins, and trends clearly to both leadership and the paralegal team.

Skills

Organizational skills

Communication

Self-motivation

Tools

Clio

Job description

Miami Family Law Group in Miami is seeking a driven Case Manager to keep matters moving across family law, probate, guardianship, and estate planning. You will monitor stages, identify bottlenecks, and drive cases forward while ensuring accurate records and timely updates in Clio.

The role emphasizes clear communication, adherence to workflows, and collaboration with leadership and paralegals in a fast-paced, technology-forward firm.