Legal Billing Specialist

WeierLaw - The Law Offices of Steven D. Weier, PS; Tukwila (WA); Sur place; USD 29 000 - 34 000; Plein temps

Résumé du poste

WeierLaw - The Law Offices of Steven D. Weier, PS is seeking a Verifications Specialist to review and organize client case information, ensuring accuracy and efficiency in case management and supporting clients throughout their legal journey.

You will manage files, maintain ledgers, draft records and letters, and communicate with insurers and providers to obtain updated information. This role requires strong organization, attention to detail, and clear communication on calls and written

Qualifications

• Outgoing phone communications with clients and providers.
• Accurate typing and data entry.
• Professional, customer-facing communication.
• Clear, concise written and verbal communication.
• Willingness to learn office processes and software.

Responsabilités

• Navigate and use Abacus to distinguish between matters and names and understand tab info.
• Locate and organize client files and transfer memos for case setup.
• Maintain spreadsheets with client names, dates of loss, PIP/HI, provider info, and billing numbers.
• Record provider details, service dates, charges, payments, write-offs, and client payments in spreadsheets.
• Read PIP, HI, and L&I ledgers to identify payments and wage loss details.
• Identify and correct errors like double payments or missing provider details.
• Prepare and file documentation to correct unrelated or incorrect payments.
• Draft letters for ROI requests, balance verifications, and communications with PIP/HI and providers.
• Coordinate with insurance companies to obtain updated ledgers and information.

Connaissances

Outgoing calls

Typing

Customer service on calls

Clear communication

Professional communication

Willingness to learn

Outils

Abacus

Description du poste

Being a Verifications Specialist at WeierLaw is a vital and fulfilling role focused on carefully reviewing and organizing key client case information that contributes to successful outcomes. This position provides the satisfaction of maintaining accuracy and efficiency in case management while playing an important part in supporting clients throughout their legal journey.

Compensation: $21.75 - $25 hourly

Qualifications

• Outgoing Call Comfortability
• Typing Skills
• Customer Service Facing On Phone Calls
• Clear Communication
• Professional Communication
• Willingness To Learn

Responsibilities

• Manage and navigate the software our office uses, "Abacus" for distinguishing between "matters" and "names" and understanding relevant tab information.
• Locate and retrieve client files from the drive and accurately start and organize case files based on transfer memos and binders.
• Initiate and maintain spreadsheets containing client names, dates of loss (DOL), PIP/HI details, provider information, and billing phone numbers.
• Accurately record provider details and dates of service, including charges, payments, write-offs, client payments, and interest in spreadsheets.
• Read and interpret PIP, HI, and L&I ledgers, recognizing provider payments, adding up payments accurately, and identifying wage loss payments.
• Identify and correct errors, such as double payments, unrelated treatments on ledgers, and missing provider details.
• Verify whether PIP/HI treatment payments are unrelated and prepare appropriate documentation for correction.
• Draft and send various types of letters, including requests for records (ROI), balance verifications, and communications with PIP/HI and providers.
• Reach out to insurance companies for updated ledgers and other required information.